Job Function Summary:

Involves the provision of integrated and accessible primary and specialty patient care services in a clinic or center environment. Care is provided by clinicians and assistants who are accountable for addressing a large majority of personal health care needs and developing a sustainable partnership with patients. Ensures optimal patient outcomes through effective leadership and / or provision of patient care delivery in healthcare clinics or centers. Promotes shared decision-making at all levels to ensure a shared voice in practices, exchange of ideas, enhanced communication, and continually improved patient services. Management levels may also be responsible for clinic operations. (Note, when primary focus is clinical operations, see Ambulatory Administration job function.) Generic Scope Spends the majority of time (50% or more) achieving organizational objectives through the coordinated achievements of subordinate staff. Establishes departmental goals and objectives, functions with autonomy. Manages the accountability and stewardship of human, financial, and often physical resources in compliance with departmental and organizational goals and objectives. Ensures subordinate supervisors and professionals adhere to defined internal controls. Manages systems and procedures to protect departmental assets. Custom Scope Manages the delivery of ambulatory patient care, which typically includes nursing, and may include laboratory, radiology, dental, etc. Facilitates the flow of patient care activities; may also participate in practice or center management operations. Knowledge, Skills and Abilities Req / Pref Strong interpersonal skills to create and maintain a climate for effective communication and collaboartive decision making. Able to convey information with authority, handle highly sensitive matters, and interact with high level contacts from other departments/organizations. Req Strong verbal and written communication skills and ability to explain technical specialty concepts thoroughly. Req Strong leadership, fiscal, and operations management skills, with the ability to collaborate effectively with physicians, management, and staff from all disciplines. Ability to create and maintain a goal-oriented climate of teamwork, collaboration, and consistent achievement of objectives. Req Strong analytical and critical thinking skills, with the ability to quickly analyze problems, determine the appropriate level of intervention, and develop and apply effective solutions. Req Highly devleoped personal organizational skills. Proven ability to organize staff and tasks, manage mulitple priorities/projects through completion and on schedule, oversee multiple locations, and delegate work functions in an efficient and effective manner in a complex and challenging environment. Flexibility to adjust to constantly changing priorities. Req Strong knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document human resources issues and performance. Req Demonstrated knowledge of relevant regulatory requirements, as well as related legislative, accreditation, licensing, and compliance environments. Req Maintains current knowledge of nursing practices, dermatologic advancements, new methodologies, relevant industry/regulatory compliance, accreditation requirements, medical center health and safety guidelines, and advances in the field of specimen processing, automation, and procedures. Req Strong knowledge of quality assurance methods and ability to apply principles to design quality systems. Req Ability to use laboratory applications/clinical softwares/databases/dashboards. Skills to perform data checks using queries, visual review, and other appropriate means to verify data accuracy. Req Experience in large academic medical setting and ambulatory care. Pref Experience using EMR-EPIC/APeX. Pref Education & Experience Req / Pref Bachelor of degree in nursing or equivalent combination of education and experience. Req Master's degree in nursing or equivalent combination of experience/training. Pref At least 5 years of clinical experience in nursing with 2 of those years in a dermatology setting. Pref Minimum of 2 years of nursing supervisory experience in an outpatient clinic familiar with Dermatology diseases. Pref Licenses Req / Pref Registered Nurse in the State of California. Req Certifications Req / Pref Current American Heart Association CPR Certification (BLS) Req Ambulatory Certified RN, or Certification in specialty area Pref Nursing Professional Development Certification Pref % of time Essential Function (Yes/No ) Key Responsibilities (To be completed by Supervisor) 15% Yes Manages the patient care delivery system to assure quality care, patient safety, standard work, and compliance with internal policy, external regulations, and accepted practices across the continuum of care. Allocates environmental, technical, and staffing resources. May also manage the fiscal and administrative operations. 10% Yes Develops staff in collaborative decision making and shared governance to ensure a shared voice in clinical care practice, exchange of ideas, enhanced communication, and continually improved clinical and patient care outcomes. 10% Yes Manages patient care in a cost-effective manner, consistent with the financial goals of the organization. Plans and is accountable for the annual operative and capital budget for areas of responsibility. Monitors expenditures and the annual budget for patient care services and/or clinic operations. 15% Yes Responsible for employee recruitment, performance evaluation, progressive discipline and staff development. Develops a strong culture of teamwork to ensure the quality of daily operations, effective interdepartmental collaborations, and timely achievement of objectives. Works with clinical educators and leadership to evaluate core competencies in nursing and other clinical care for the unit. 5% Yes Works collaboratively with Labor & Employee Relations on bargaining unit issues and contract negotiations at the local level. Facilitates and oversees resolution of human resources, labor relations, and employee safety and risk management issues. 10% Yes Keeps abreast of and implement new or changing patient care standards of practice, scope of practice, competency development and assessment, policies and procedures. Develops and oversees implementation of new programs. Collaborates with physicians and develops proposals for improvements to clinic services, policies, or procedures. 10% Yes Collaborates and provides input on marketing, facilities, and fiscal planning. Drafts business plans to introduce quality improvements to clinical service delivery and patient safety initiatives in accordance with best practices. Represents clinics on taskforces or committees. 20% Yes Determines staffing needs and plans. Monitors performance of clinic or center services. Coordinates activities with other clinics, centers, units, and/or departments in regard to patient care. 5% Yes Other duties as assigned. 100% (To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)