Service Supervisor, RN Heard Home Care - 5.0 Raleigh, NC Job Details Part-time $55 - $65 an hour 1 day ago Benefits Mileage reimbursement 401(k) Paid time off Referral program Qualifications Nursing Staff supervision Teamwork Caregiving documentation requirements RN License Initial assessment (medical evaluation) Care documentation Clinical case management notes Driver's License Attention to detail Clinical assessment documentation Clinical confidentiality policies Nursing care plan documentation Full Job Description Position Requirements at a

Glance Required:

5+ years of experience in a clinical care setting Current, unrestricted NC RN license Valid driver's license Reliable personal vehicle Valid automobile insurance Ability to travel to client homes Strong clinical assessment and documentation skills

Strongly Preferred:

8+ years of experience in a clinical care setting At least 1 year RN supervisory experience Home care, home health, private-duty, geriatric, or IDD experience Previous caregiver supervision and competency-evaluation experience Experience developing

Plans of Care Compensation:

$55-$65/hour RN Service Supervisor At Heard Home Care, we believe exceptional care begins with exceptional people. As a boutique home care agency serving older adults and adults with intellectual and developmental disabilities, we are committed to providing personalized, compassionate care that supports the whole person; mind, body, and spirit. We are looking for an experienced Registered Nurse to join our team as an RN Service Supervisor . This is an opportunity to play a meaningful role in shaping the quality of care our clients receive while helping build a growing, relationship-centered home care agency. Job Description As the RN Service Supervisor , you will serve as a key member of Heard Home Care's clinical team, providing nursing oversight for clients and caregivers receiving our in-home services. You will use your clinical expertise and professional judgment to assess client needs, develop individualized Plans of Care, supervise caregiving staff, and ensure services are delivered safely, appropriately, and in accordance with agency policies and North Carolina requirements. This role is ideal for an experienced nurse who is confident working independently, has strong clinical judgment, and understands that exceptional home care requires both clinical excellence and genuine human connection. You will have the opportunity to make a direct impact on clients and their families by ensuring that the right care is provided by the right caregiver. What You'll Do Conduct initial nursing assessments for new clients. Develop individualized Plans of Care based on client needs and assessment findings. Review and update Plans of Care as client needs change. Conduct required 90-day/quarterly supervisory visits and annual supervisory visits in accordance with agency policy and applicable regulations. Monitor clients' general condition, progress, and response to services. Supervise designated in-home aides, companions, sitters, and respite staff. Validate caregiver competencies through observation and return demonstration. Onboard and provide clinical guidance to new caregivers. Ensure caregivers are performing assigned duties in accordance with their job descriptions and the client's Plan of Care. Document assessments, supervisory visits, competency evaluations, and other required clinical activities. Communicate with clients, families, caregivers, healthcare providers, and agency leadership as needed. Identify changes in client condition or care needs and make appropriate recommendations. Assist with caregiver training and continuing education. Assist with staffing, scheduling, caregiver performance evaluations, and other operational needs as appropriate. Promote client satisfaction, safety, dignity, and quality of care. Remain available for clinical supervision and consultation during assigned service hours. Support Heard Home Care's commitment to individualized, high-quality, person-centered care. Why Join Heard Home Care?

Competitive compensation:

$55-$65 per hour, based on experience and qualifications Flexible PRN scheduling Opportunity to work with a growing, boutique home care agency Meaningful clinical autonomy and professional independence Opportunity to help shape clinical standards and processes Mileage reimbursement for required client travel Supportive and collaborative agency leadership Opportunity to work with diverse clients, including older adults and adults with intellectual and developmental disabilities A client-centered environment focused on quality rather than volume Opportunity for professional growth as the agency expands What We're Looking For We are looking for an RN who brings significant clinical experience and demonstrated leadership ability to the role. Required Current, unrestricted Registered Nurse (RN) license in North Carolina with no adverse findings. At least 1 year of RN supervisory or clinical leadership experience . Valid driver's license. Reliable personal vehicle. Current automobile insurance meeting North Carolina requirements. Reliable transportation and willingness to travel to client residences throughout the agency's service area. Strong clinical assessment, documentation, communication, and organizational skills. Ability to work independently and exercise sound clinical judgment in a home-care environment. Ability to maintain client confidentiality and comply with applicable privacy requirements. Preferred 8+ years of professional bedside nursing experience. Previous experience in home health, home care, private-duty nursing, geriatric care, community nursing, or disability services. Experience conducting comprehensive nursing assessments. Experience developing and implementing Plans of Care. Experience supervising nursing or direct-care staff. Experience conducting caregiver competency assessments or return demonstrations. Experience working with older adults and/or adults with intellectual and developmental disabilities. Strong understanding of home-based care and clinical documentation requirements. The Ideal Candidate You are an experienced nurse who brings more than clinical knowledge to the role.

You are:

Clinically confident and highly observant Compassionate and patient-centered Comfortable working independently An effective communicator Detail-oriented and thorough with documentation Comfortable providing constructive feedback and supervising caregivers Professional and dependable Able to build trust with clients and families Committed to maintaining high standards of care Most importantly, you understand that excellent home care is about more than completing a checklist, it's about seeing the whole person and ensuring they receive care that allows them to live with dignity and independence at home.

Position Details Position:

RN Service Supervisor Employment Type:

PRN /

Part-Time Compensation:

$55-$65 per hour , based on experience and qualifications

Travel:

Local travel to client residences required

Reports To:

Agency Director Candidates with extensive clinical experience and demonstrated supervisory, assessment, and home-care experience may be considered at the higher end of the compensation range. Equal Opportunity Employer Heard Home Care is an equal opportunity employer. We are committed to maintaining a professional workplace where employment decisions are based on qualifications, experience, performance, and business needs.

EVerify :

Heard Home Care participates in a background check after a job offer is accepted and Form I-9 completed.

Pay:

$55.00 - $65.00 per hour Expected hours: No more than 15.0 per week

Benefits:

401(k) Paid time off Referral program

Work Location:

In person