Summary The Nurse Manager is responsible for and performs line management functions for the assigned area. Demonstrates responsibility for the overall fiscal management of the department, conducts and manages performance improvement activities, develops and monitors departmental policies and procedures, acts as a Chief Retention Officer, and performs human resource functions. Provides leadership to the unit aligned with Peake of Care and Relationship Based Care principles. Leads unit culture and functions in keeping with the organizational and nursing mission, vision, and values. All team members of Chesapeake Regional Healthcare's Department of Nursing are expected to focus on the needs of the patient, providing quality care and service, efficient use of all resources, and profitability of the organization. To meet these goals, all team members are expected to contribute to the success of the entire team, placing the patient and the team above the needs of the individual. No task should be considered too small, too unimportant, or too menial if it improves the quality of care and services the patient and family receives. Every team member shall have a passion for constantly seeking better ways to care for our patients and to enhance the efficient use of resources. In all cases, every team member shall make decisions and perform services that are in the best interest of the patient. Essential Duties and Responsibilities These duties and responsibilities described below represent the general tasks performed on a daily basis; other tasks may be assigned. Financial Management Prepares yearly operating and capital budgets based upon departmental initiatives, projected volumes and benchmarked staffing standards. Controls the financial performance and productivity of assigned departments to meet budget. Manages personnel scheduling according to budget, volume, and patient acuity. Identifies and explains monthly budget variances. Develops and implements cost reduction and revenue initiatives within the department. Monitors department payroll to assure adherence to policies by staff and eliminates unnecessary overtime. Patient Care Management Creates a culture of service excellence that ensures patient and family satisfaction and optimal patient outcomes. Utilizes patient rounding to ensure that care standards are being met and analyzes patient care needs to guide staffing decisions. Develops, implements, and monitors unit quality improvement plans. Establishes collaborative relationships with physicians, other disciplines, and other leaders to achieve clinical practice outcomes. Recommends and implements changes in clinical practice or process based on clinical findings, multidisciplinary recommendations and evidence-based practice. Creates and maintains an environment that promotes patient and staff safety. Maintains nursing care and unit operations in keeping with CRH, HFAP, regulatory, and professional nursing standards, policies, and procedures. Identifies, documents, and submits follow-up of problem solving for patient complaints and/or safety events. Provides structure that facilitates emotional and situational support for peers and nursing staff. Supports timely and effective patient throughput and other initiatives that encourage and enhance the patient's hospital experience. Human Resource Management Manages human resource functions according to organizational policy and procedure. Recruits, selects, and retains qualified staff whose performance and values demonstrate the goals of the team. Encourages, maximizes, and provides opportunities for staff development. Formulates and implements strategies for professional advancement and retention. Recognizes staff for performance excellence and effectively evaluates and coaches staff with areas of needed development. Creates an environment that encourages, recognizes, and rewards risk-taking, creativity, and innovation. Implements a unit structure and process that supports shared governance. Fosters a work environment that is conducive to cooperation, teamwork and encourages communication. Demonstrates effective problem-solving, conflict resolution, and negotiating skills. Manages stress, conflicting priorities, time management, and the effective use of meetings both within and outside of the department. Demonstrates constructive and effective relationships with staff, peers, and customers. Maintains positive employee relations and good employee morale. Emphasizes the team approach to work. Motivates and mentors those to strive for excellence. Professional Growth and Behavior Demonstrates clinical competency and remains current in professional area of practice. Utilizes opportunities for professional growth. Presents lectures and in-services for staff, patients. and orientees. Networks actively with professional organizations. Acts as a liaison between patients, families, and health care providers Maintains certification in professional area. Promotes professional nursing practice as defined by the American Nurses Association's Scope and Standards for Nurse Administrators. Models and encourages high standards of courtesy, honesty, integrity, trust, openness, and respect for others. Works harmoniously with team toward the accomplishment of common goals.

Supervisory Responsibilities Reports to:

Director of Nursing for assigned units

Supervises:

Unit staff

Responsibilities:

Management of unit performance and personnel. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience Minimum Required Education:

BSN degree

Minimum Experience:

2+ years experience in specialized area with Charge Nurse or equivalent experience.

Certificates, Licenses, Registrations Minimum Required:

Applicant must be licensed to work as a Registered Nurse in the Commonwealth of Virginia or compact state. Must have clinical certification appropriate for care area and/or nurse leader/executive certification or obtain within one year of hire. Must maintain BLS. Other certifications as required of nurses working in the clinical area assigned. Experience Required 2 year(s): experience in specialized area with Charge Nurse or equivalent experience. Education Required Bachelors or better in Nursing Licenses & Certifications Required Basic Life Saving Registered Nurse Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.