at Department of Children and Family Services in Springfield, Illinois, United States Job Description Position Overview The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as Office Specialist. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong leadership and communication capabilities. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois. Essential Functions Serves as Production Control Unit Specialist. Provides full time training of new PCU staff. Responds to inquiries and actively reaches out to non-licensed entities to onboard them into the portal for background check processing. Works closely with PCU Supervisor, SCR and the field to research data issues and discrepancies to ensure accuracy of background check reporting. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. Minimum Qualifications Requires knowledge, skill, and mental development equivalent to two years of secretarial/business college, and one year of office experience, OR completion of high school, and three years of office experience, OR three years of independent business experience. Qualifying state employees in the employee Upward Mobility Program may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this classification. Conditions of Employment Requires ability t To view full details and how to apply, please login or create a Job Seeker account