Entry Level Retail Optical Assistant/Receptionist

• Will Train Lumen Optometric Pasadena, CA Job Details Full-time $18
• $24 an hour 1 hour ago Benefits Paid training Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Qualifications Customer service Attention to detail Self-directed learning Individual consumer customer service Full Job Description
• Office located in Sierra Madre, CA
• Summary Join a fast-paced specialty optometry practice where patients feel like they're visiting Disneyland or a 5-star hotel, not just a doctor's office.

We blend style, exceptional customer service, and advanced eye care to help people see clearly and feel their best — whether it's selecting frames that make someone light up or fitting specialty lenses that protect a child's vision for years to come. This is more than an entry-level optical assistant or eyewear stylist job — it's a career path for someone eager to learn, motivated to grow, and excited to make a difference every day in a professional healthcare setting. No experience necessary — we provide full paid training in optometry basics, eyewear styling, preliminary eye testing, and contact lens fitting, perfect for candidates with retail sales, medical receptionist, or customer service backgrounds. Our office is located in Sierra Madre, CA — a charming small town adjacent to Pasadena, Arcadia, Monrovia, Duarte, El Monte, Baldwin Park, Alhambra, Rosemead, San Gabriel, and Azusa — making it an easy commute for candidates from these surrounding communities. Why You'll Love This Job Blend optical retail sales with medical office experience in a respected optometry office Gain hands-on training in clinical procedures and specialty lenses, including pediatric patients Develop your skills in eyewear fashion, customer service, and optical product knowledge Join a supportive team focused on delivering exceptional patient experiences Make a meaningful impact by helping patients improve their vision and confidence What You'll Do Greet and assist patients, creating a warm, welcoming experience from start to finish Help patients choose eyewear frames and lenses that fit their style, prescription, and lifestyle Perform preliminary eye tests and prepare patients for exams (training provided) Educate patients on lens options, coatings, and contact lens care Assist with specialty contact lens fittings for children and adults — including hands-on training for lens insertion and removal — as part of our program to help slow vision decline in pediatric patients Manage appointment scheduling, insurance verification, phone calls, and patient check-ins Process orders, payments, and eyewear pickups with accuracy and professionalism Maintain a clean, organized, and stylish optical retail environment What We're Looking For Sales-minded with a service heart — able to influence and close sales while ensuring patient satisfaction Eager to learn and grow skills in both clinical optometry and optical fashion Professional, reliable, and detail-oriented with excellent communication skills Comfortable using technology and handling insurance copays and calculations Adapts calmly to changes and thinks creatively under pressure Preferred backgrounds include retail sales (apparel, accessories, beauty, eyewear), hospitality, spa/salon, food service, or other customer-focused roles Schedule Full days (9:25 am

• 6:30 pm) Tuesday, Wednesday, Friday, and Saturday Half day (9:25 am
• 2:30 pm) on Thursdays, with availability for full days if needed Open availability Monday-Saturday required for flexible scheduling Benefits Competitive hourly pay ($18
• 24/hour) Paid training in optometry, eyewear styling, preliminary testing, and contact lens fitting Health and dental insurance Paid time off (PTO) and holidays 401(k) plan with employer match Employee Discounts on eyewear Free annual eye exam, plus your choice of a pair of glasses, a year's supply of contact lenses, or specialty lenses annually — offered in lieu of traditional vision insurance Supportive and professional work environment with opportunity to develop valuable healthcare and retail skills How to Apply — Please Read Carefully Your application must include: A personalized cover letter clearly addressing this posting — generic, copy-pasted, or AI-generated letters will not be accepted.

Your updated résumé.

Confirmation you can:

work the required schedule (Tuesdays, Wednesdays, Fridays, Thursdays, and Saturdays). Commute to our Sierra Madre office. Applications missing any of these components or failing to follow instructions will be disqualified. Please apply only through Indeed. Do not call or email the office directly.

Job Type:

Full-time Pay:

$18.00

• $24.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Application Question(s): Will you be able to commute reliably to Sierra Madre, CA, for work? Can you work the required schedule (Tuesdays, Wednesdays, Fridays, Thursdays, and Saturdays)? Do you have customer service or retail sales experience?

Work Location:

In person