An Ophthalmic Technician makes prescription eyeglasses and contact lenses by cutting and shaping lenses according to individual prescriptions. May make lenses for other optical equipment, such as telescopes or microscopes. Works in medical equipment manufacturing facilities and laboratories, retail stores, or in the offices of optometrists and physicians.
We are seeking a dedicated and detail-oriented ophthalmic back office technician to join our team. The primary role of the technician is to support the doctor by working up patients, accurately documenting patient encounters, managing medical records, and ensuring the smooth operation of clinical workflows. This position is crucial in providing high-quality patient care and maintaining efficient clinical operations.
Locations:
Whittier, Pasadena, Pomona, will require traveling and following the doctor.
Full Time Position:
40 hours per week, Mon-Fri; hours 8:30a to 5:00p
Key Responsibilities:
Perform patient work-ups including visual acuity testing, intraocular pressure checks, pupil dilation, and other diagnostic assessments. Accurately document patient history, chief complaint, and clinical findings in the electronic medical record (EMR) system. Prepare exam rooms and assist the physician with in-office procedures, including instrument sterilization and minor surgical prep. Maintain timely and organized patient flow by prepping charts, confirming diagnostic imaging is ready, and coordinating next steps in care. Travel with the physician to multiple clinic locations and ensure clinical readiness at each site. Educate patients on procedures, post-operative instructions, and follow-up appointments to ensure understanding and compliance. Support clinical operations by managing records, scanning, faxing, and handling inbound/outbound communication with patients and providers. Uphold HIPAA standards and maintain strict patient confidentiality. Participate in ongoing training to stay current with ophthalmic terminology, EMR updates, and clinical protocols.
Qualifications:
Education:
High school diploma or equivalent
Experience:
Previous experience as a back office technician is highly desirable. Experience in oculoplastics, retina, or ophthalmology is a plus.
Technical Skills:
Proficient in using electronic medical records (EMR) systems and other medical software. Strong typing and data entry skills.
Communication:
Excellent written and verbal communication skills. Ability to interact professionally with patients, families, and healthcare providers. Attention to
Detail:
High level of accuracy and attention to detail in documenting clinical information.
Organizational Skills:
Strong organizational and multitasking abilities to manage various clinical and administrative tasks efficiently.
Professionalism:
Maintain a professional demeanor and appearance at all times. Demonstrate a commitment to patient care and confidentiality.
Work Environment:
The role requires working in a clinical environment, with exposure to patient care areas. May require standing for extended periods, as well as occasional lifting and moving of medical supplies and equipment.
Benefits:
401(k) Health insurance with Dental Paid time off Healthcare setting: Medical office Private practice
Job Type:
Full-time Pay:
$20.00 - $26.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance
