Clinical work up technician/screener/scribe. The clinical expectations of this are the initial work up phase of the patient's visit. This includes vision testing, eye pressure, dilation, chief complaint, history of present illness, and medical history. Scribing as needed will also be a part of this role. This role can also include managing prescription refills, lab orders, and lab results. This role will be responsible for elements of research study exams such as VAE (BCVA) or IP coordinator for ongoing studies. Training and certification will be provided during the onboarding and training period. This is a basic list of the possible job duties expected of a clinical technician, however, this is an evolving role, and duties may change slightly from time to time, and there will be an emphasis on cross-training within the practice. This role will include the role of certified VAE for BCVA within our clinical research department. The technician will also be required to know and follow all Rocky Mountain Uveitis Policies and Procedures.
Role and Responsibilities:
Vision testing, eye pressure, dilation, chief complaint, history of present illness, and medical history. Managing lab orders and results and needed. Managing prescription refills received via Erx, fax, phone, email. Scribing from time-to-time PRN due to staffing or clinical flow. Communicate with physicians if patients are going to be late. Communicating delays in clinic to patients and setting expectations with patients regarding the wait. Perform BCVA for clinical research studies. Prefer someone with experience in this role but willing to train and certify the right candidate. Other duties as assigned.
Education and Experience:
High School Diploma or GED Some college or degree preferred
Preferred Skills/Experience:
General understanding of ophthalmic practice, patient care, and terminology. Knowledge of medical instrumentation, proper care and usage. Proficient typing/keyboard skills. Prior customer service experience preferred; in a medical setting is highly desired Excellent communication skills and etiquette Be able to multi-task and work well under pressure Ability to work accurately and efficiently Knowledge of Nextech
EPM, EHR
preferred
Knowledge of Microsoft Excel, Outlook, Scanning, and Faxes Certificates & Licenses: