Optometric Assistant (Part-Time | Growth Opportunity) Fetters Family Eye Care Cedar Rapids, IA Job Details Part-time 3 hours ago Benefits Vision insurance Employee discount Qualifications Teamwork Optical experience Computer literacy Attention to detail Organizational skills Time management Full Job Description Job Summary Join our friendly eye care team as a Part-Time Optometric Assistant with the opportunity to grow into a full-time position. We're looking for someone who enjoys helping others, provides exceptional customer service, and is eager to learn. This position is ideal for someone who thrives in a fast-paced environment and wants to build a career in healthcare. As an Optometric Assistant, you'll play an important role in creating a positive patient experience by assisting with both front office responsibilities and clinical support. From greeting patients and scheduling appointments to preparing patients for their eye exams, every day offers variety and opportunities to learn. No prior optometric experience is required, we're happy to train the right candidate. Responsibilities Responsibilities include, but are not limited to: Welcome and check in patients with a friendly, professional attitude Answer and direct incoming phone calls Schedule appointments and manage the daily patient schedule Prepare and maintain accurate electronic health records (EHR) Pre-screen patients before their eye exams Perform pre-testing and diagnostic testing using specialized optometric equipment (training provided) Train new contact lens wearers Verify vision insurance eligibility and benefits Submit vision insurance claims Prepare patient paperwork and forms Collect payments and check patients out Answer general patient questions and provide exceptional customer service Assist patients in the optical department as needed Contact patients regarding appointments and follow-up care Maintain accurate patient records while protecting patient privacy and confidentiality in accordance with HIPAA guidelines Perform opening and closing procedures Maintain a clean, organized, and welcoming office environment Complete miscellaneous administrative and clinical tasks to support the practice Qualifications Outstanding customer service and interpersonal skills Strong attention to detail and organizational skills Dependable, punctual, and self-motivated Excellent time management and multitasking abilities Comfortable working in a fast-paced environment Strong problem-solving skills Computer proficiency and willingness to learn new software Excellent verbal and written communication skills Ability to work independently and as part of a team Comfortable discussing fees and collecting patient payments Enjoy working with patients of all ages, from children to seniors Positive attitude with a willingness to learn and accept feedback Experience Previous customer service or reception experience required Medical or optometric office experience preferred but not required Experience with insurance verification or scheduling is a plus Typing proficiency of approximately 50 WPM preferred Schedule 15+ hours per week Monday through Thursday 2-3 Saturday mornings per month Opportunity for additional hours and future full-time employment based on performance and office needs Benefits Employee discounts on eyewear Employee discounts on contact lenses Free eye exams Full-time benefits available if the position transitions to full-time Work Environment We are a friendly, team-oriented private optometry practice committed to providing exceptional patient care. We value professionalism, compassion, and a willingness to learn. If you're looking for a position where you can develop new skills, build lasting relationships with patients, and grow within our practice, we'd love to hear from you. Please do not call regarding this position.

Job Type:

Part-time with opportunity for full-time

Work Location:

In person

Benefits:

Employee discount

Work Location:

In person