Optometric Technician

II - 043

Keplr Vision - 2.6 Louisville, KY Job Details Full-time $18 an hour 14 hours ago Qualifications Ophthalmology patient education Direct patient care Accounts receivable Patient rooming Health insurance co-pays Overseeing health insurance pre-certification Post-session clinical documentation Electronic health records (EHR) management Phone communication Pre-examination patient preparation Basic math Greeting customers Assisting with diagnostic tests and procedures Assisting medical staff Mid-level High school diploma or GED Patient history taking Charge capture (medical billing) Ophthalmic history taking Organizational skills Handling patient inquiries Phone call management Patient education Managing patient records Contact lens care patient education 2 years Communication skills Patient scheduling via phone Time management Full Job Description Optometric Technician II - Gaddie Eye Centers - Oxmoor General Job Description & Responsibilities The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times. The role is primarily responsible for assisting the Optometrist in patient care while demonstrating how we love eyes, care about the people behind them, and execute a flawless patient experience. Under the guidance of the optometrist or location manager, assist with activities including but not limited to the following: Pre-screen patients before they see the optometrist, including the administration of diagnostic tests Gather patient's medical history Communicating with doctors, staff, and patients Answer phone calls, greet patients and schedule appointments Educate patients on their insurance coverage and vision benefits Train patients on proper contact lens use and care Obtain insurance authorizations and verification of benefits Accurately post charges for exam fees, co-pays, and products sold Assist other members of the team as needed to reach individual and team goals Accurately and thoroughly document optometry exams and procedures as they are being performed by the doctor. List all appropriate diagnoses and symptoms as well as follow-up instructions and prescriptions as directed by the doctor. Coordinate patient scheduling and monitor patient flow throughout the office, properly communicating delays Experience & Skills Excellent customer service skills and personal presentation are critical to this role. The ideal candidate will have 2+ years of experience and:

CPO & CPOA

preferred High school diploma or equivalent Excellent verbal and written communication skills Strong multi-tasking, time management, and organizational skills Strong problem-solving skills Ability to do basic math Team player with good interpersonal and listening skills Passion for self-improvement and continuing education Must be flexible to accommodate schedule change(s) on short notice to fulfill business needs Previous experience as an Optometric Technician Previous experience with electronic medical records Other Duties & Information Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.

Status:

Full-time (FT)

Exemption:

Non-exempt Department:

Clinic