Requisition ID:

940325\n

Total Rewards:

Benefits/Incentive Information At LensCrafters, we love eyes and care about the people behind them. With over 900 locations, LensCrafters is the largest optical retailer in North America and our love of eyes and higher standard of quality have made LensCrafters an industry leader for over 30 years.

JOB DESCRIPTION GENERAL FUNCTION

The Ophthalmic Technician ensures all patients receive the highest quality ophthalmic care while receiving medical/surgical eye care. This role provides an unsurpassed patient experience by seamlessly linking the doctor and other primary care functions together.

MAJOR DUTIES & RESPONSIBILITIES

Assists with patient care and eye exams, including managing patient records and supporting patient flow throughout the exam\nPerforms preliminary evaluations including but not limited to obtaining accurate and detailed patient histories, reviewing medication lists carefully, visual acuities, motility evaluations, pupil and angle assessments, refraction, pachymetry, applanation tonometry, and pupil dilation\nPerforms special testing including but not limited to OCTs, biometry, topography, and retinal imaging/photography\nPerforms all pre-examination testing with accuracy and attention to detail; takes initiative to explain all measurements and answer any questions the patient may have\nIdentifies situations involving dissatisfied patients and acts quickly for resolution\nPerforms work efficiently, accurately and thoroughly despite time pressure and patient volume\nHandles and files all patient records in an organized and efficient manner in accordance with practice standards and HIPAA\nEffectively utilizes appointment book/scheduling procedures and computer operation/procedures\nMaintains safe working environment for all team members and patients\nAdapts to various examination scenarios and is personable with patients and staff\nResponsible for maintenance and disinfection of equipment and exam lanes\nWorks weekends and evenings when necessary, in support of the business needs (varies by location)\nAdheres to attendance and daily time keeping requirements\nAdheres to all company policies and procedures\nConsistently maintains proper dress code\nProactively fulfills all responsibilities as assigned by lead technician or ophthalmologist

BASIC QUALIFICATIONS

High School graduate or equivalent\n1+ year of strong customer service skills (internal/external)\nStrong communicator and listener\nProblem solving ability\nOrganization skills\nStrong interpersonal skills\nAbility to assess priorities, address multiple tasks and deadlines in fast-paced environment\nAbility to use exam software, point-of-sale technology and ophthalmic equipment\nAbility to work autonomously\nKnowledge of office environment\nStrong basic math skills

PREFERRED BUT NOT REQUIRED QUALIFICATIONS

Experience in healthcare/clinical setting\nPrevious experience in customer service, retail and/or optical\nJoint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) Certification(s)

Pay Range:

21.57-30.72 This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email EmployeeRelations@luxotticaretail.com We are an Equal Opportunity Employer. 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