Job Title:

Optometric Technician & Receptionist/Front Desk Associate Company:

Seas Family Eyecare Location:

Annapolis, MD Job Type:

Full-Time The Schedule:

Four-Day Work Week (Monday-Thursday): Enjoy a guaranteed three-day weekend, every single week. No Fridays. No weekends.

Hours:

You will be scheduled for approximately 35 to 40 hours per week, which includes 1 to 2 evenings until approximately 7 PM.

Compensation & Benefits:

Hourly Wage:

$20.00 - $24.00 per hour (based on experience) Paid Time Off (PTO)

Paid Major Holidays Paid Bereavement Leave Maryland Sick & Safe Leave Eyecare Perks:

Free eye exams, employee discounts on glasses and contacts.

Uniform Allowance:

Company-provided scrub allowance so you don't have to buy work attire out of pocket.

Paid On-The-Job Training:

Comprehensive training for clinical software, advanced diagnostic equipment, customer service skills, and insurance verification Why Work Here Seas Family Eyecare is a warm, personable practice where patients are more than names and numbers on a schedule. You will have the chance to get to know them, make them feel comfortable, and truly make a difference in their experience and care. We believe patients deserve to feel heard and not rushed through an appointment. Our schedule is intentionally designed to give patients and our team the time needed to do things well. That means a more comfortable workday, better patient interactions, and the ability to take pride in the care you provide. You will work directly with the doctor and an experienced longtime team member who will help train and support you. We do not expect you to know everything on day one. We are looking for someone with the right attitude, people skills, reliability, attention to detail, and willingness to learn. We will absolutely train the right person no matter your prior experience. What you will do This is a cross-trained role with variety throughout the day.

You will be responsible for:

Welcoming patients, checking them in and out, answering phones, and scheduling appointments Verifying medical and vision insurance benefits before visits Collecting copays and helping patients understand their appointments and coverage Performing pre-testing before the patient sees the doctor Entering patient histories, complaints, and intake form information into the electronic medical record Keeping the office clean, stocked, organized, and ready for patients Assisting patients with frame selection, basic adjustments, and eyewear or contact-lens orders Helping to create a warm, organized, efficient experience for patients of all ages What we are looking for You do not need prior optometry experience to apply. The right personality and the right attitude are the most important! We are happy to train someone who is dependable, friendly, organized, comfortable with computers, and genuinely enjoys working with people. We are looking for someone who can thrive in a fast-paced environment. If you are looking for more than a job, an actual career opportunity, this is the place for you!

Qualifications & Requirements Education:

High school diploma or GED equivalent required.

Experience:

At least 1 year of face-to-face customer-service experience in retail, hospitality, a medical or dental office, optical, reception, or another service-focused setting

Tech-Savvy:

Comfortable navigating computers, learning new clinical software, and operating diagnostic equipment.

Communication:

Warm, clear, and professional communication skills in person, on the phone, and in writing.

Physical Capabilities:

Ability to move throughout the office during clinic hours and safely assist patients of varying ages and physical mobility into and out of examination chairs, with or without reasonable accommodation.

Work Eligibility:

Must be 18 years of age or older and authorized to work in the United States. Strongly preferred, but not required: Optometry, ophthalmology, medical, dental, or optical experience Insurance-verification or copay-collection experience Electronic medical record experience Optical sales, frame styling, frame adjustments, or contact-lens experience Spanish-language skills How to Apply We read every application ourselves. We do not use AI to screen applicants, and we want to know who you are beyond a resume checklist. A short cover letter is required for your application to be considered. Please submit your resume along with a few sentences telling us: Why this role at Seas Family Eyecare caught your attention. A brief example of a time you turned a difficult customer or patient experience into a positive one. Seas Family Eyecare is an Equal Opportunity Employer. If you require reasonable accommodation during the application or interview process, please let us know.

Pay:

$20.00 - $24.00 per hour

Benefits:

Employee discount On-the-job training Paid time off Uniform allowance People with a criminal record are encouraged to apply Application Question(s): Are you available to work a consistent Monday-Thursday schedule of approximately 35-40 hours per week, including one to two evenings per week until approximately 7:00 p.m.? How many years of face-to-face customer-service experience do you have?

Education:

High school or equivalent (Required) Ability to

Commute:

Annapolis, MD 21401 (Required)

Work Location:

In person