Job Summary:

Coordinates scheduling for physician and staff on the team. Works closely with the managers and supervisors of the Patient Care Department to resolves problems, patient issues and scheduling issues for the team. Works closely with physician and under the supervision of the physician as an Ophthalmic Technician to obtain data from patients and perform duties that assist doctors in the evaluation of patient eye problems.

Job Responsibilities:

Competence in performing the following duties is required; on the job training is provided for learning new skills as necessary.

Team Lead Duties:

1. Works with physician to manage the schedule on a daily basis. 2. Interacts with various departments to ensure physician's schedule is correct. 3. Manages the team on a daily basis to ensure a smooth patient schedule for the physician and to help maintain good rapport within the team. 4. Interacts daily with the manager and team leaders of the Patient Care Department to help resolve team issues or needs and to help with scheduling issues for the team and /or any patient issues. 5. Desk duties that include completing patient forms and other requests. 6. Other duties that are assigned by Physician.

Ophthalmic Duties:

1. Receives patient from waiting room and directs them to exam room or other appropriate area. 2. Prepares patients for examination and treatment.

The screening process involves:

• Obtaining a medical and ophthalmologic history.
• Obtaining visual acuity's in various manners.
• Obtaining other data from screening equipment as necessary. 3. Assists physician by performing scribe duties:
• Documenting the physical finding, impression & disposition of the exam in the chart.
• Documenting accurate ICD-10 diagnosis coding, and billing charges.
• Preparing prescriptions for doctor signatures. 4. Assists physician by performing the following duties:
• Preparing for minor procedures by setting up for, assisting with, and cleaning up after procedures using aseptic techniques.
• Applying pressure patches, contact lenses and administering specified medications as necessary.
• Scheduling special tests with specialists or other CEA departments as necessary.
• Working up of Patients which involves obtaining specified subjective and objective findings using the slit lamp and phoropter as requested by the physician.

5. Provides patient instruction and education. 6. Performs special studies and assists with research projects. 7. Performs phone technician duties which involves using good judgement, decision making skills, and triaging patient calls for refills of medication, work-in appointments or other questions patients have. 8. Performs duties of desk assistant which involves:

• Escorting patients to and from exam lanes, assisting patients in and out of vehicles, if necessary.
• Performing other diagnostic tests as necessary.
• Obtaining patient consent for lasers and other procedures by preparing forms, scheduling and giving costs as necessary.
• Completing driver's license and disability forms as necessary.
• Providing patient education and instruction.

9. Cleans exam and screening rooms and stocks supplies. 10. Assisting with training of coworkers, as requested. 11. Maintains patient confidentiality. 12. Perform other duties and assist coworkers as requested.

Education and Experience:

Must be a Certified Ophthalmic Assistant with certification through JCAHPO and must obtain Certified Ophthalmic Technician within JCAHPO guidelines. This is a Full-Time position. EOE.

Benefits:

401(k) 401(k) matching Bereavement leave Dental insurance Flexible spending account Health insurance Health savings account Life insurance On-the-job training Paid time off Uniform allowance Vision insurance

Education:

High school or equivalent (Required)

License/Certification:

Certified Ophthalmic Assistant (Required) Driver License (Required) Ability to

Commute:

Lumberton, NC 28358 (Required) Willingness to travel: 25% (Required)

Work Location:

In person