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WO
Wilkes Optometric Eye Care Center
Optometric Technician/Receptionist
Career Insights for Ophthalmic Technician
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Based on North Carolina data
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What they do
An Ophthalmic Technician makes prescription eyeglasses and contact lenses by cutting and shaping lenses according to individual prescriptions. May make lenses for other optical equipment, such as telescopes or microscopes. Works in medical equipment manufacturing facilities and laboratories, retail stores, or in the offices of optometrists and physicians.
$40,931 / year median in North Carolina
+26% projected growth
Job Description
Job Overview Join our dynamic healthcare team as an Optometric Technician/Receptionist, where you will play a vital role in delivering exceptional eye care and patient service. This energetic position combines front desk responsibilities with clinical support, ensuring a smooth and efficient patient experience from check-in to exam completion. You will be the friendly face welcoming patients, managing electronic health records, and assisting with optometric examinations using specialized medical equipment. Your enthusiasm and attention to detail will help foster a positive environment dedicated to patient care and clinical excellence. Responsibilities Greet patients warmly, verify insurance information, and efficiently manage patient intake processes. Assist optometrist during eye examinations by operating diagnostic imaging equipment including autorefractor, lensometry, photography, visual fields, and tonometry devices. Maintain strict compliance with HIPAA regulations and clinical confidentiality policies to protect patient privacy at all times. Manage electronic health records (EHR/Office Mate system), ensuring accurate documentation of medical history, exam results, and treatment plans. Handle front desk duties including scheduling appointments, answering phone inquiries, processing payments, and retail sales of optical products. Qualifications High School Diploma Required Strong patient service skills with a focus on direct patient care, demonstrating professionalism and compassion in all interactions. Excellent organizational skills with retail math proficiency for optical sales transactions. Flexibility to support patients when needed and adapt to a fast-paced clinical environment. Embark on a rewarding career where your enthusiasm for healthcare meets your passion for helping others! We are committed to providing ongoing training and growth opportunities in a supportive environment that values your contributions every step of the way.