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Job Description
Optometric Technician/Scribe Optix Eye Care - 3.5 Weaverville, NC Job Details Full-time $17 - $23 an hour 1 day ago Benefits Health insurance Paid time off Employee discount Qualifications Medical scheduling High school diploma or GED Attention to detail Organizational skills Patient interaction Patient charting Full Job Description Optix Eye Care Clinical Optometric Technician /
Scribe Department:
Clinical Reports To:
Clinical Manager Position Summary The Clinical Optometric Technician / Scribe plays a dual role supporting both clinical patient care and real-time documentation during exams. This position is responsible for ensuring accurate, efficient charting, supporting provider workflow, and maintaining a high-quality patient experience throughout the visit. This role is integral to improving provider efficiency, clinical accuracy, and overall patient flow. Core Responsibilities Scribing & Provider Support Accurately document patient encounters in real time during exams Enter exam findings, diagnoses, treatment plans, and orders into the EHR Prepare charts in advance with relevant history, prior exams, and testing Assist providers in completing charts efficiently and accurately Send prescriptions (ERx) as directed by the provider Complete prior authorizations (PAs) for medications and treatments Initiate e-prescriptions (ERx) and support prior authorizations Ensure all documentation supports accurate coding and billing Patient Care & Clinical Support Deliver a consistent, high-quality patient experience aligned with Optix standards Obtain medical history, chief complaint, and relevant clinical data Perform pre-testing and diagnostic procedures (e.g., visual acuity, OCT, visual fields, dilation as directed) Clearly explain testing and procedures to patients Assist with contact lens training (insertion/removal) as needed Clinical Documentation & Coding Accurately enter CPT and ICD-10 codes for all services and products Ensure complete, compliant, and timely chart documentation Support charge posting and documentation integrity Patient Education & Coordination Reinforce provider recommendations, follow-up care, and treatment plans Educate patients on dry eye treatments, supplements, and aesthetic services Assist in scheduling follow-ups, recalls, and specialty testing to optimize patient flow Clinic Operations & Inventory Maintain cleanliness and sanitation of exam rooms and equipment Perform routine and weekly deep cleaning of clinical spaces Order and manage clinical supplies, including maintaining appropriate stock levels of medications and sample products Maintain communication with pharmaceutical representatives to ensure consistent availability of sample drops and clinical materials Monitor and manage clinical supplies and medication samples Assist with equipment maintenance and data backups as needed Administrative & Workflow Support Assist with referrals, prior authorizations, and patient communication Complete documentation for no-shows, including certified letter preparation Support scanning, faxing, and data entry tasks Provide backup support for phones and scheduling as needed Success Factors High level of accuracy and speed in real-time documentation Strong understanding of clinical flow and provider needs Ability to anticipate next steps during exams Excellent multitasking and organizational skills Clear, confident, and patient-centered communication Strong attention to detail in coding and documentation Technical Skills & Competencies Proficiency with EHR and practice management systems (OfficeMate, ExamWriter preferred) Familiarity with optometric equipment (OCT, Optos, visual field, topography, etc.) Strong typing skills with high accuracy and speed Working knowledge of CPT and ICD-10 coding (or ability to learn quickly) Basic proficiency in Microsoft Office Education & Experience High school diploma required; additional education preferred Experience in optometry, ophthalmology, or medical setting preferred Scribing experience strongly preferred Certification (paraoptometric or medical assistant) is a plus Willingness to train the right candidate Work Environment & Physical Requirements Clinical office setting with periods of standing and sitting Ability to lift up to 25 pounds occasionally Requires visual, auditory, and verbal acuity for patient care Fast-paced environment with frequent interruptions and multitasking Flexibility to work extended hours as needed Compliance & Professional Development Maintain current OSHA and HIPAA certifications Complete required continuing education and training Adhere to all Optix policies, procedures, and clinical standards Supervisory Responsibilities None Role Evolution This role is cross-trained across clinical, documentation, and administrative workflows to support overall practice efficiency, provider productivity, and patient experience. This role is ideal for motivated individuals eager to grow their career in ophthalmology or healthcare. We value energetic team players who are dedicated to providing outstanding patient experiences while supporting our clinical team's success. Join us today to make a meaningful difference in patients' lives through compassionate care!
