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Zoomer - Same Day Glasses

Dispensing Optician

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Job Description

Company:
Zoomer Same Day Glasses (becoming Swap Opticians)
Location:
3601 Jamboree Rd, Suite 7, Newport Beach, CA 92660
Pay:
$30.00-$40.00 per hour, based on experience
Hours:
25 hours per week to start, growing to full-time as we expand
Schedule:
Weekday shifts plus Saturday and Sunday, 11 am-3 pm
THE OPPORTUNITY
Zoomer makes prescription lenses the way almost nobody in retail does anymore: in our own surfacing and finishing lab, behind a glass wall, while the customer watches. We deliver same-day progressives, prescription sunglasses and re-lensed frames, and hold a 5.0 rating across more than 750 Google and Yelp reviews. With a second Orange County location opening next year, we are adding a senior optician to lead sales at our Newport Beach flagship.
THE ROLE
STREAMLINED
CONSULTING
This is a front-of-store consulting and sales role. Because 90% of our customers bring their own frames, the conversation is about optics, not fashion. We use the best materials, include every premium coating in a single price, and never upsell. A consultation takes 5-10 minutes: you evaluate the frame and prescription, recommend our "better" or "best" lens, explain why in plain English, and hand the job to the lab, often for same-day pickup.
It is a busy floor:
around 50 customer interactions a day between new consultations and pickups, plus phone calls, so the pace is quick and the day goes fast.
KEY RESPONSIBILITIES
Consult and dispense: Turn a prescription and a customer's frame into a confident, honest recommendation in under 10 minutes.
Precision measurements:
Take manual and digital measurements (PD, seg height, vertex), enter orders accurately and take payment.
Verification and fitting:
Verify finished glasses against the prescription, perform bench adjustments at pickup, and handle the occasional non-adaptation with calm expertise.
Presentation:
Keep the front of store and the visible lab looking the way a customer paying for premium lenses expects. Lab operations (bonus): As you learn our finishing lab (MEI EasyFit edger, digital lensometer, Satisloh ES-Trace HD, DVI software), you will have the opportunity to edge and mount. Existing experience here is a major plus, not a starting requirement.
WHAT WE ARE LOOKING FOR
Optical dispensing experience and comfort explaining lens technology to customers without pressure; ABO certification preferred. Finishing-lab experience is a bonus. The energy and stamina for a high-volume floor: on a typical day you will personally handle about 25 new consultations and 25 pickups, plus phone calls, on your feet and moving all shift, without letting the quality of any single interaction slip. Someone who wants a stable, long-term role in a small team and takes pride in being the face of the store. Availability on Saturday and Sunday, 11 am-3 pm.
ABOUT THE WEEKEND SHIFTS
Weekends are required, but we keep them deliberately short: 11 am to 3 pm on Saturday and Sunday. You aren't up early, and the day is still yours. The rest of your hours fall on weekdays.
WHY JOIN US?
Compensation:
$30-$40 per hour based on experience, with the top of the range for experienced, ABO-certified opticians, in place of a health plan at this stage; paid sick leave per California law.
The team:
A small, experienced group where you work alongside the people making the lenses, not a remote district manager.
Pride in the product:
Hand customers lenses they see better in than pairs that cost them three times as much.
Room to grow:
The lead sales position at our flagship store, with more hours and responsibility as we open new locations. Zoomer Same Day Glasses is an equal opportunity employer.
Job Types:
Full-time, Part-time Pay:
$30.00 - $40.00 per hour Expected hours: 25.0 - 40.0 per week Application Question(s): Two things about this role: (1) it is a busy floor, about 25 new consultations and 25 pickups a day plus phone calls; (2) it requires working every Saturday and Sunday from 11 am to 3 pm. Roughly how many customers a day did you personally help at your most recent optical job, and does the weekend schedule work for you?
Experience:
optical dispensing: 2 years (Preferred)
License/Certification:
ABO Certification (Preferred)
Work Location:
In person

Benefits

  • Sick Leave