Help lead a boutique optical practice where your patient care, fashion sense, and sales results make a visible difference—with direct access to the owner and performance-based earning potential. EyeDrNow is a boutique eye care and optical practice in Rome, GA seeking a hands-on Optical Manager to lead daily operations, support our ophthalmologist, and help patients from their first call through picking up their glasses. Success here means patients feel heard and cared for, more inquiries become booked and completed appointments, and more patients confidently purchase eyewear that suits them. We want someone who takes ownership of measurable sales and service results. This role combines patient service, eyewear sales, appointment follow-up, exam support, and staff leadership. Experienced optical sales associates, opticians, team leads and assistant managers ready for more responsibility are encouraged to apply. A previous manager title is not required. PAY $20-$24 per hour in guaranteed base pay, depending on relevant experience, plus a performance bonus tied to profitable optical sales growth. The written bonus formula and payout terms will be explained before you accept an offer. Incentive earnings vary and are not guaranteed.

SCHEDULE

Monday, Tuesday, Thursday and Friday:

9:00 a.m.-5:00 p.m.

Saturday:

9:00 a.m.-12:00 p.m. Wednesday and Sunday off. In person in Rome, GA. Paid hours and breaks will be explained during the hiring process.

WHAT YOU WILL OWN

Drive measurable growth in booked and completed eye appointments and profitable eyewear sales while delivering excellent patient care. Own inquiry-to-booking follow-up, help patients choose appropriate eyewear, and review results with the owner. Answer inquiries, book and confirm appointments, return missed calls, and follow up on cancellations and patients due for visits. Listen to each patient and recommend flattering frames suited to their prescription, fit, personal style, lifestyle and budget. Explain options clearly, handle concerns with empathy, and confidently ask for the appropriate sale or appointment. Track glasses orders, lab updates, remakes and pickups through completion. Coordinate daily staff responsibilities, coach follow-through, and keep the office organized and ready for patients. Support patient intake, exam preparation and preliminary testing within your training and under the ophthalmologist's direction. Perform optical measurements, adjustments and dispensing only within your qualifications and required onsite supervision. Maintain accurate sales, payment, inventory and applicable insurance records while protecting patient privacy. Provide a consistent, voluntary opportunity for patient feedback and resolve service concerns. Review completed appointments, inquiry-to-booking conversion, eyewear purchases, collected optical sales, product costs, remakes and unresolved patient concerns with the owner. Turn the results into clear weekly actions.

WHAT WE ARE LOOKING FOR

Optical or eye care practice experience strongly preferred, with evidence of eyewear sales, appointment follow-up and patient service. A good eye for frame styling and the ability to explain why a frame suits a patient are important. Own commitments, communicate obstacles early, and follow through until work is complete. Experience leading coworkers or owning daily operations is valued. Comfort personally handling phones, patient follow-up, eyewear sales and routine office work. Ability to use scheduling and practice software, maintain accurate records, and explain prices and options clearly. Georgia dispensing optician licensure is valued; duties for unlicensed staff require appropriate supervision. This position does not independently perform eye examinations or make clinical decisions.

TO APPLY

Submit your resume and answer the application questions about your optical experience, sales results, patient care and schedule availability. Please use work examples without patient names or other confidential information. Selected candidates will be invited to an interview. Our interview process includes a short conversation with the owner and practical scenarios about patient service, booking appointments, eyewear sales and daily office priorities. Applicants may request an accommodation for the hiring process.

Learn about our practice:

https://eyedrnowga.com/. Please submit your application through this Indeed job posting.

Pay:

$20.00 - $24.00 per hour Application Question(s): Briefly describe your optical or eye care experience, including eyewear sales, patient scheduling, and exam support. Which duties have you handled independently within your training, and which required supervision? Do not include patient names or confidential information. Give one specific example of increasing booked/completed appointments or sales. What was the starting situation, what did you personally do, and what changed over what period? Include approximate numbers if you know them; otherwise explain how you knew it improved. Do not disclose confidential information. A patient says, "My last glasses never felt right, I felt rushed, and I want something stylish without overspending." In 3-5 sentences, write what you would say and ask next. Explain how you would listen, choose flattering frames suited to their prescription, fit, style and budget, and guide an appropriate purchase or next appointment without pressure. Can you work in Rome, GA Monday, Tuesday, Thursday and Friday 9 a.m.-5 p.m., and Saturday 9 a.m.-noon, with Wednesday and Sunday off? Is $20-$24/hour guaranteed base plus a written performance bonus a structure you would consider? State any alternative availability you would like considered; no personal explanation is needed.

Work Location:

In person