Contact Lens Assistant

THOMAS EYE GROUP PC - 3.0

Roswell, GA Job Details Full-time 3 hours ago Qualifications Retail optometry experience Customer communication Microsoft Excel Optical experience Electronic health records (EHR) management Sales Financial reporting Triage In-person customer service Incident Escalation Patient service High school diploma or GED Math ABO Certification Accounting Typing Budgeting Productivity software National Contact Lens Examiner (NCLE) Escalation handling Full Job Description Design, measure, fit, and adapt contact lenses for patients according to written optical prescription or specification. Assist patient with selecting frames. Assist in preparation of work order for optical laboratory containing instructions for grinding and mounting lenses in frames. Verify lens prescription. Provide customer service in a polite and professional manner. Assist patients with selecting and ordering contact lens, give advice on insertions and fittings, and educates patients on proper contact lens care. Must be initiative and have organizational skills to keep the Facility running at top performance. Assist Optometrist with any administrative duties, patient call backs and lab support.

Required Minimum Education:

High school diploma or GED required; Bachelor's degree preferred ABO, GA licensed required, Licensed Dispensing Optician required,

NCLE Required Minimum Experience:

A combination of experience, education, and/or training which substantially demonstrates the following knowledge, skills and abilities:  Previous experience with contact lens dispensary  Excellent customer service and sales skills required  Detail oriented, reliable and able to multi-task in a fast-paced, high-volume work environment  Effective verbal and written communication skills  Proficient in Microsoft (Word, Excel, PowerPoint, Internet); type at least 45 wpm accurately  Knowledge of EMR system  Aptitude with mathematical functionality (budgets, ledgers, financial reporting)  Self-motivated, disciplined, driven, focused, observant  Conscientious about triage and escalation of issues.