Optical Assistant -

Job Posting Position :

Optical Assistant Location :

The Eye Clinic, Lake Charles, LA Employment Type :

Full‑Time We are seeking a friendly, detail‑oriented Optical Assistant to join our ophthalmology/optometry team. This role is ideal for someone who enjoys working directly with patients, supporting clinical staff, and helping maintain an organized, efficient optical department. This is not a management position; the Optical Assistant will report directly to the Optical Director and Administration. Key Responsibilities

• Patient & Customer Support
• Greet patients and assist with optical needs
• Answer incoming phone calls and provide accurate, courteous information
• Schedule appointments or direct calls to the appropriate staff member Optical Operations
• Check in incoming glasses and contact lens orders
• Notify patients when their eyewear is ready for pickup
• Assist patients with frame selection, adjustments, and minor repairs Inventory, Board Management & Ordering
• Maintain frame inventory, including receiving, tagging, and organizing new stock
• Keep the frame boards neat, clean, and well‑presented
• Monitor inventory levels and communicate restocking needs
• Assist with vendor coordination, product returns, and order tracking
• Responsible for inventory count in all locations Invoice Management
• Process optical invoices accurately and in a timely manner
• Verify pricing, quantities, and vendor details before submission
• Track outstanding invoices and communicate discrepancies or delays
• Maintain organized records for all optical billing and purchasing activity Administrative Support
• Document patient interactions and eyewear orders accurately
• Ensure all optical records are complete and up‑to‑date
• Support the optical team with daily tasks to maintain smooth clinic flow Qualifications
• Strong communication and customer‑service skills
• Ability to multitask in a fast‑paced environment
• Comfortable learning optical terminology and product details
• Prior optical or medical office experience is a plus, but not required
• Professional, dependable, and team‑oriented Why Join Us?

We offer a supportive work environment, opportunities for skill development, and the chance to make a meaningful impact on patient care. If you enjoy helping people and want to grow in the optical field, we'd love to meet you.

Benefits:

401(k) Dental insurance Health insurance Paid time off Retirement plan Vision insurance

Work Location:

In person