Requisition ID:

940377 Store #: 00M236 FE Sally Plaza

Position:

Part-TimeTotal Rewards:

Benefits/Incentive Information At For Eyes, we are an optical retailer that offers high-quality brands and products with great pricing. We are as unique as our customers and patients. Our diverse team consists of more than 500 dedicated associates across 105 stores in the United States and Puerto Rico. Our highly qualified associates are passionate about customer satisfaction. We proudly offer every For Eyes customer a perfect blend of expert eye care and affordable eyewear.\nWhen you join For Eyes, you are starting a career with endless possibilities for growth. We strive for continuous improvement and ways to collaborate to raise the potential of our company. Our commitment is to support and develop our people who have the desire, ambition, and potential to grow.\nFor Eyes is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

\nGENERAL

FUNCTION

The Licensed Optician delivers the brand value proposition & helps establish For Eyes as the premier destination for all vision needs within the community. Helps to create exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers' expectations.

MAJOR DUTIES & RESPONSIBILITIES

Greets all customers with a warm welcome right away, exchanges names, & ensures they know what to expect. Shows urgency in providing service to customers & satisfying their needs.\nCustom fits glasses & precisely places prescription in lenses.\nActs as a leader in optical acumen that provides a voice for associates.\nTakes & records measurements, adjusts or fits eyewear correctly, thorough & exact in details; ensures finished eyewear meets standards & customer requirements.\nAttracts new customers.\nExplores the needs & priorities of customers by asking open ended questions.\nIs attentive to details, asks follow up questions for clarity, reads verbal/non-verbal cues; reviews prescriptions & identifies special needs.\nAssists co-workers with difficult or complex areas of product needs & prescriptions.\nUtilizes store tools & adheres to Brand Store Commitments.\nPerforms work accurately & thoroughly utilizing all technology despite time pressure & customer volume. Demonstrates superior product knowledge; takes the initiative to accurately describe the features & benefits of various lenses & frames using appropriate tools. Reinforces customers' final selection.\nAnticipates problems; explores underlying reasons for customer issues; strives to develop long-term solutions to problems & ensures customers are satisfied & expectations are exceeded. Acts quickly for resolution. Partners with management as necessary.\nPossesses the ability to multi-task, prioritize & manage time with competing priorities.\nCommits to delivery date & time, seeks feedback & asks for referrals.\nStrives to achieve exceptional results on Brand KPIs & competencies.\nPresents, celebrates & educates at pick up.\nTakes pride in store appearance, shows initiative to keep store clean, attractive & organized. Secures & protects company assets in your control.\nInforms management of safety opportunities; demonstrates safe work practices.\nPossesses a \"can do\" spirit & strong drive for results; self-motivated with a desire for continual learning & improvement.\nAdheres to company policies & procedure, including but not limited to discounting, promotions & inventory management.\nSells on your feet 80%-100% of the time.\nAdditional duties may be assigned as needed (i.e. customer calls, dispensing eyewear, etc.).\nMaintains proper dress code, including name tag & associate tablet.

BASIC QUALIFICATIONS

High School graduate or equivalent\nState Licensure\nOptical dispensing experience\nStrong customer service skills: communicator, listener & team builder\nKnowledge of current store merchandise\nBasic math skills\nAwareness of current fashion trends\nSelling skills - ability to use & carry an iPAD/tablet\nFamiliarity with POS, computers & calculators\n

Pay Range:

23.97 - 37.39 This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email EmployeeRelations@luxotticaretail.com We are an Equal Opportunity Employer. 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