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W
Walmart
Optician
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Based on Wisconsin data
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What they do
An Optician fits eyeglasses and contact lenses according to prescriptions written by optometrists and ophthalmologists. Helps customers choose eyeglass frames and contact lenses, and repairs or refits broken frames. Works in the office of an optometrist or physician, or in a store that sells eyeglasses.
$45,438 / year median in Wisconsin
+12% projected growth
Job Description
Our Vision Center is seeking one Part-time Optician. License and previous experience not necessary. Training is provided on the job and Walmart will pay for you to become licensed. Extra $1.00 per hour seasonal resort store . An online application is required. Please go to careers.walmart.com or text JOBS to 240240 to apply. Questions? Call 608-253-3490 and speak with the Vision Center Manager. This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job related responsibilities and duties throughout the facility as assigned and/or as necessary. Essential Functions An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation. Maintains the Optical area in accordance with Company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise/supplies, identifying shrink and damages, and ensuring a safe work environment. Maintains merchandise presentation in the Optical area by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up, cleaning, and organizing product displays, signing and pricing merchandise appropriately, and securing fragile and high-shrink merchandise. Provides customer service by acknowledging the customer, identifying customer needs, assisting with purchasing decisions, locating merchandise, resolving customer issues and concerns, and promoting products and services, while maintaining a safe shopping environment. Receives and stocks merchandise/supplies from distribution centers and suppliers and organizes and maintains the Optical Area by following Company procedures, utilizing equipment appropriately, merchandising, and completing and retaining required paperwork, logs, and other documentation. Sells Optical products and services by assisting Customers with purchasing decisions, measuring, adjusting, and repairing frames and lenses, completing eyewear/contact lens orders, identifying and verifying prescription information, completing and maintaining paperwork, forms, and other required documentation, collecting payments for doctor services, and performing and recording results of optometric pre-tests. Operates equipment, such as cash registers and related tools, to process customer purchases using appropriate procedures for different payment types and items sold. Competencies An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position. Inventory•Handles, moves, and displays goods in safe and correct ways. Tracks goods, maintains in-stock levels, and controls shrinkage in a timely manner. Reports poor inventory practices and low in-stock levels in assigned area. Uses inventory tools and equipment in safe and correct ways. Point-of-Sale•Follows proper procedures to prevent shrink and follows applicable laws and regulations when selling items to Customers. Assists Customers with payment methods, return policies, and location of items when asked. Uses the cash register and completes Customer sales in a timely manner. Reports complaints, shrink issues, and problems with products, services, and work areas. Provide Best Patient Experience•Maintains the cleanliness and visual appeal of the Vision Center (for example, follows Division-approved dress code, upholds a professional atmosphere). Determines Patient needs and uses this information to make product and style recommendations. Ensures the right fit, form, and function of Optical products (for example, proper fitting heights, pantoscopic tilt, product care) throughout the Patient experience. Keeps Optical products (for example, contact lenses, frames, sunglasses, accessories, promotional items) neat, clean, and organized. Follows through on commitments to address Patient concerns and requests (for example, due dates, insurance information verification) in a timely manner. Places follow-up calls to Patients to ensure satisfaction. Cleans, calibrates, stores, and maintains equipment and tools in accordance with Vision Center policies and procedures (for example, cleans pupilometer before each use). Grow the Business Through Trusted Eye Care•Educates others on and creates awareness of the importance of Eye Health Care (for example, Patient intercepts and conversions, conducts health fairs). Stays current on products and their features, advantages, and benefits, and promotes best value and best technology. Follows safety requirements and related laws and regulations (for example, HIPAA, OSHA) when assisting with or providing Optical products and services. Explains insurance options to Patients (for example, available plans, how they work, appropriate processing). Looks for and recommends ways to improve the Vision Center (for example, Patient experience, awareness of competitor pricing and services).