Emergency Solutions Case Facilitator

The Emergency Solutions Case Facilitator operates as a team member under the supervision of the Emergency Solutions Team Manager. Primary job duties include 24/7/365 on-call for crisis intervention services and acting as community liaison between Northeastern Center and referral sources. On call services include telephone, face-to-face, and telehealth interactions with clients. Follow-up action on previous emergency calls and maintaining positive working relationships with referral sources (hospitals, nursing homes, etc.) are other essential tasks.

Education:

Bachelor's Degree related to Mental Health; This position requires the applicant to have lived experience, defined as either (1) personal experience in their own recovery from a mental health condition or substance use disorder, or (2) direct experience supporting a loved one in their recovery journey.

Licensure:

Must possess a valid state issued drivers license.

Certification:

Certified Peer Support Professional Certification (Must be obtained within 90 days of hire).

Shift:

First Shift, Full time, 6a-2p (M-F), alternating weekends on-call Salary based on experience. Excellent benefits. EOE