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Sierra Tucson

Case Management Coordinator

Career Insights for Patient Advocate / Navigator

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What they do

A Patient Advocate or Navigator provides direct assistance to patients at a health care or long term care facility. Guides patients in understanding their options and making important decisions about their treatment plans and medical costs; provides emotional support; and serves as a liaison with health care providers.

$50,546 / year median in Arizona

+19% projected growth

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Job Description

Overview ​
PURPOSE STATEMENT
​Assess, plan, implement, coordinate, monitor and evaluate services to meet an individual's needs during treatment. Experienced in the Behavioral Health field? Sierra Tucson is seeking a Case Management Coordinator. For 40 years, Sierra Tucson has been a place of peace, hope, and healing. On our serene, 160-acre campus, experienced professionals provide integrative, evidence-based care to help adults of all genders achieve lasting recovery from addiction and mental illness. Sierra Tucson is accredited by the Joint Commission and dual licensed as both an Inpatient Behavioral Health Unit and Residential Treatment Center. We are internationally known and respected as a leader in the treatment of addictions, behavioral disorders, and chronic pain.
Sierra Tucson:
39580 S. Lago Del Oro Pkwy. Tucson, AZ 85739 Responsibilities ​
ESSENTIAL FUNCTIONS
​Assure residents meet criteria for admission, and review initial clinical information through discharge. ​Monitor and manage client/patient/resident's cases through development and implementation of individual care plans, collecting clinical data and remain informed by continuous review of documentation. ​Coordinate care by tracking, monitoring, and reporting on inpatient or outpatient care. ​Manage client/patient/resident's cases with knowledge and expertise with the patient population of the facility. ​Convey medical criteria and clinical information between the client/patient/residents' insurance provider and treatment team as warranted and may also provide this information to the business office, as needed. ​Conduct precertification with third party payers and negotiate approved days with the provider for the patient/resident admission. ​Assigned tasks for admission review, concurrent review and participate in discharge planning. ​
OTHER FUNCTIONS
​Perform other functions and tasks as assigned. Qualifications ​
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS
​Bachelor's degree in Health Administration, Social Science or a related field or relevant previous job experience required. ​Ability to create and maintain professional liaison with community agencies and organizations to ensure continuity of care. ​Knowledge of mental health and substance use fields is preferred. ​
LICENSES/DESIGNATIONS/CERTIFICATIONS
​CPR and de-escalation/restraint certification required (training available upon hire and offered by facility). ​First aid may be required based on state or facility. We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.