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UCLA Health

PSR - Surgical Oncology, Westlake Village

Career Insights for Patient Advocate / Navigator

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What they do

A Patient Advocate or Navigator provides direct assistance to patients at a health care or long term care facility. Guides patients in understanding their options and making important decisions about their treatment plans and medical costs; provides emotional support; and serves as a liaison with health care providers.

$59,470 / year median in California

+19% projected growth

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Job Description

PSR
  • Surgical Oncology, Westlake Village UCLA Health
  • 4.1 Westlake Village, CA Job Details $30.36
  • $43.
49 an hour 3 hours ago Qualifications Faculty collaboration Employee relationship building Working with individuals from diverse cultural backgrounds Stakeholder relationship building Full Job Description Description In this role, you will be providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to: acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect.
Salary range:
$30.36/hr
  • $43.
49/hr
Qualifications Required:
Skill in setting priorities which accurately reflect the relative importance of job responsibilities. Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds. Ability to creatively integrate competing demands into a productive working environment. Skill in verbal communications to clearly convey complex problems in both formal and informal situations. Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health Ability to provide coverage for Community Clinics as assigned.
Preferred:
Knowledge of specific specialty practice and workflows. Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs. Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work. Familiarity and knowledge of authorization process & managed care programs.