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TH
Trinity Health
Clinical Patient Navigator
Career Insights for Patient Advocate / Navigator
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Based on Florida data
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What they do
A Patient Advocate or Navigator provides direct assistance to patients at a health care or long term care facility. Guides patients in understanding their options and making important decisions about their treatment plans and medical costs; provides emotional support; and serves as a liaison with health care providers.
$46,294 / year median in Florida
+16% projected growth
Job Description
Employment Type:
Full timeShift:
Description:
The patient navigator will work with the whole-patient care through intensive case management. Patient Navigator will work one-on-one with clients to encourage continued commitment and adherence to medical treatment, access to social services, improved communication, and prompt re-engagement in care.Purpose:
The patient navigator will work with the whole-patient care through intensive case management. Patient Navigator will work one-on-one with clients to encourage continued commitment and adherence to medical treatment, access to social services, improved communication, and prompt re-engagement in care.What you will do:
- Plans and implements programs to meet the needs of the Community Health and Well-Being department.
- Collaborates with physicians/APRNs, hospital staff, financial services on developing policies and procedures for the care of the patient.
- Facilitates patient in applying for financial assistance.
- Facilitates linkages to most appropriate site of care to ensure necessary treatment/intervention/care.
- Coordinates and facilitates treatment objectives for the patient.
- Develops informational and educational materials for this patient population.
- Assists in meeting the informational needs of each patient s primary medical staff and colleagues of Holy Cross Hospital and HealthPlex and acts as a resource for both.
- Serves as a liaison to services and resources within the hospital and the community.
- Responds to and provides community education presentations.
- Proactively educates community-based medical providers of services available.
- May serve as a facilitator of selected support groups.
- Provides assistance to patient and family to fill out appropriate financial eligibility applications and filing for financial assistance. Works with the Holy Cross and System Office Financial Assistance program.
- Develops and maintains a written plan of intervention for patients with a new cancer diagnosis.
- Works collaboratively with physicians/APRNs and the oncology care team members.
- Communicates patient care plans to primary care physicians/APRNs and obtains consensus for participation in this service.
- Advocates for the use of the Bienes Cancer Center services in the next phase treatment plan and provides linkage of those services.
- Provides emotional support and education to the patient (and family) during each phase of treatment up to and including follow up treatments and monitoring.
- RNs with oncology experience not required but preferred for this role Additional job description requirements :
- Tracks and coordinates care for patients with new malignant diagnosis.
- Tracks time from diagnosis to multidisciplinary evaluation by medical oncology and surgical oncology.
- Develops relationship with American Cancer Society, South Florida Cancer Care, Florida Breast Foundation, Komen Foundation, Gilda's Club and other cancer related support and funding services and other patient support groups.
- Participates in Cancer Center and Breast Cancer quarterly meetings and provides CHWB outreach report inclusive of educational events and statistics.
- Participates in multi-disciplinary oncology patient conferences when patient cases are being reviewed.
- Tracks compliance with the NCCN guidelines, treatment and surveillance.
- Respects and maintains confidentiality of patient, staff and privileged hospital information.