Scheduler & Care Navigator (Admin) Henderson Behavioral Health

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2 Lauderdale Lakes, FL Job Details Full-time 1 hour ago Benefits 401(a) Profit sharing Wellness program Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Employee assistance program Vision insurance Employee discount 403(b) Gym membership Loan forgiveness Flexible schedule Life insurance Referral program Qualifications Spanish Customer communication Administrative experience High school diploma or GED Medical administrative support Medical records Customer support Empathy Appointment scheduling Office experience Full Job Description Scheduler and Care Navigator This is an entry-level, office-based position that requires at least a high school diploma or equivalent. Customer service experience is required, and we're looking for someone with strong communication and interpersonal skills who is comfortable working in a fast-paced environment. Experience with electronic health records is a plus but not required. Ideal candidate should have basic office skills, like answering phones, sending emails, and supporting staff with administrative tasks. This role is a support position at Henderson Behavioral Health that focuses on non-clinical tasks. The Scheduling and Care Navigator's main responsibility is to speak with potential and current clients, families, hospitals, and outside organizations to help with scheduling and maintaining client appointments. Ideal candidate must work well with both internal teams and external partners, multitask effectively, manage completing priorities, and demonstrate empathy while maintaining professionalism.

SPANISH SPEAKING PREFERRED.

"Henderson Behavioral Health is a drug free workplace, E-Verify participant, and a Level II qualified entity".

https:

//info.flclearinghouse.com Henderson Behavioral Health Established in 1953, Henderson is one of the oldest, largest and most successful providers of recovery services for persons with behavioral health conditions. Henderson Behavioral Health (HBH or Henderson) provides healthcare, housing, and hope for over 22,000 persons of all ages in Mid to Southeast Florida each year. Through therapy, support services, advocacy, and housing, Henderson assists and inspires people with mental health and substance use conditions to reclaim their lives. We utilize state of the art research and evidence-based practices, combined with a wide range of support to treat the whole person. At Henderson, we pride ourselves in caring deeply about the work, the people we serve, our staff members and our community. We offer employees a wide scope of practice opportunities with ample opportunity to grow clinically and into supervisory and leadership roles. HBH invests in our team by offering competitive salaries, a comprehensive benefits package, extensive training programs, and much more. Our team of seasoned clinical leaders are dedicated to ensuring your success at HBH and to ensure you are supported and valued. At Henderson you will work at an organization that prides itself in providing the highest quality care, in a compassionate, respectful, trauma informed, equitable and caring environment. Henderson Offers competitive salary and a comprehensive benefits package including:

BENEFITS OFFERED

Health / Dental / Vision Insurance

STD / LTD

/ Life Voluntary Life /Accident Protection / Hospital Indemnity Paid Time Off

• Up To 4wks 1st Year! Accrue From Day 1! 40 Hour PTO Cash Out Every 4 Years Employee Assistance Program Available 7 Days A Week! Flexible Spending Benefits Plan Culture Of Diversity & Inclusion Trauma Informed Care Workplace Free Trainings & Workshops (CPR, First Aid, CPI, MHFA, & CEUs) Employee Wellness Program Holidays
• 9 Paid Holidays 401 (A) Profit Sharing
• HBH Contribution 403 (B) Vanguard Retirement Plan Free Licensure Supervision Annual Employee Recognition Program Eligibility For Student Loan Forgiveness Internal Transfer after 6 months in good standing Annual Education Reimbursement Employee Referral Bonus Program Total Pet Care Insurance Plan (Medical, Telehealth, Discount on Meds, Treats, Food, Supplies, & QR Coded ID Tag)

EMPLOYEE PERKS

Discounts on various Gym Memberships Discounts on Auto Repairs & Parts Educational Discounts from various schools Discounts for any YMCA location Ticketsatwork Discounts! (Theme Parks, Flights, Cruises, Car Rentals, Hotels, Apparel, Events, Movies, Electronics & Much More!)

Job Type:

Full-time Benefits:

403(b) Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Life insurance Loan forgiveness Paid time off Referral program Tuition reimbursement Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Office:

1 year (Required) Appointment scheduling: 1 year (Preferred) Customer support: 1 year (Required)

Language:

Spanish (required) (Required)

Work Location:

In person