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AC
American Care Medical Centers
Personal Counselor
Career Insights for Patient Advocate / Navigator
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Scorecard
Based on Florida data
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What they do
A Patient Advocate or Navigator provides direct assistance to patients at a health care or long term care facility. Guides patients in understanding their options and making important decisions about their treatment plans and medical costs; provides emotional support; and serves as a liaison with health care providers.
$46,294 / year median in Florida
+16% projected growth
Job Description
Personal Counselor American Care Medical Centers - 3.2 Riviera Beach, FL Job Details Full-time From $15 an hour 3 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Life insurance Referral program Retirement plan Qualifications Customer service In-person customer service High school diploma or GED Full Job Description American Care is "Where You Belong" Joining our Fast Growing Company is the Best Decision for your Career Development Company Benefits Company's 401(k) Retirement Plan; Paid time off per Company's Policies; Paid holidays off per Company's Policies; Health, dental, and life insurance per Company's Policies; Colonial Life Voluntary/Supplemental Benefits; and Full access to American Care's Premier Healthcare Plan. Personal Counselor Position Summary The Personal Counselor's primary responsibility is to offer guidance to the members of American Care in regards to their daily issues or concerns, and ascertain that the patient(s) experience at the center is a highly satisfied experience. Personal Counselor Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Resolve complaints brought up by patients in an expeditious and best possible way. Help patients apply for Food Stamps, Medicaid and temporary cash assistance. Assist patient when they have issues with their health insurance benefits. Translate or read letters to patients who have trouble reading or understanding correspondence from health plans, etc. Assist members to login to google and allow member to write a review of their experience. Schedule patient transportation and appointments, if the front desk is busy. Required Education and Experience High School diploma or GED diploma Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience Customer Service IND1