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ALIYA Healthcare Consulting

Clinical Liaison

Career Insights for Patient Advocate / Navigator

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Based on Illinois data

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What they do

A Patient Advocate or Navigator provides direct assistance to patients at a health care or long term care facility. Guides patients in understanding their options and making important decisions about their treatment plans and medical costs; provides emotional support; and serves as a liaison with health care providers.

$50,814 / year median in Illinois

+15% projected growth

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Job Description

Clinical Liaison ALIYA Healthcare is seeking a dedicated Clinical Liaison to serve as a key connection between residents, families, and healthcare providers. This role is responsible for facilitating communication, supporting care coordination, and ensuring residents receive the appropriate services and resources throughout their stay. Key Responsibilities Serve as a primary point of contact for residents, families, and healthcare providers Facilitate communication between clinical teams, physicians, and support staff Assist with coordinating resident care plans and services Identify resident needs and connect them with appropriate internal or external resources Support smooth transitions of care and continuity between providers Provide education and guidance to residents and families regarding available services Monitor resident progress and communicate updates to the interdisciplinary care team Ensure all documentation and processes comply with regulatory and organizational standards Qualifications Clinical background required) Minimum 2 years of experience in skilled nursing or long-term care required Strong interpersonal and communication skills Ability to manage multiple priorities in a fast-paced healthcare environment Strong organizational and problem-solving abilities Commitment to providing compassionate, resident-centered care Benefits Medical Insurance Dental Insurance Vision Insurance Flexible Spending Account (FSA) Life Insurance Critical Illness Insurance Short-Term Disability Insurance Accident Insurance Hospital Indemnity Insurance 401(k) Retirement Savings Plan On-Demand Pay Option Paid Time Off (PTO) Tuition Reimbursement Program At ALIYA Healthcare, we are committed to bringing healthcare back to basics. Our team focuses on providing compassionate, individualized care while supporting residents and their families throughout their healthcare journey. We strive to create a supportive environment where residents feel comfortable, respected, and at home. IND123