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M
Mercy
Medical Navigator (Full Time)
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Job Description
Company:
Mercy Location:
Springfield, MO Career Level:
Entry Level Industries:
Healthcare, Pharmaceutical, Biotech Description Find your calling at Mercy! Overview Facilitate the patient/guests experiences at Mercy by providing personal, professional and compassionate service. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.Position Details:
Located atMERCY SURGERY CENTER SPRINGFIELD, MISSOURI FULL TIME MINIMUM
Qualifications:
Education:
High school diploma.Licensure:
Valid Driver's License Experience:
Previous experience in a Medical Office or customer service position.Other:
- Critical thinking and problem-solving skills.
- Professional verbal and written communication skills with the ability to type 50 wpm.
- Knowledge of Microsoft Office.
Preferred Certifications:
BLS preferred The Medical Navigator provides personalized support throughout the patient experience, coordinating care, managing logistics, facilitating communication, and helping patients navigate treatment plans. This role ensures a smooth, efficient process while delivering exceptional service and support to patients and their families. Why Mercy? From day one, Mercy offers outstanding benefits- including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.