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Acadia Pharmaceuticals Inc.
Patient Educator, Southeast
Job Description
Patient Educator, Southeast Acadia Pharmaceuticals Inc.
- 3.9 Charlotte, NC Job Details $109,500
- $136,900 a year 12 hours ago Benefits Paid parental leave Employee stock purchase plan Paid holidays Disability insurance Health insurance Dental insurance Tuition reimbursement Parental leave Employee assistance program Vision insurance 401(k) matching Paid sick time Qualifications Company vehicle operation Emotional support for patients Bachelor's degree Pharmaceutical company experience Cross-functional collaboration Cross-functional communication Full Job Description About Acadia Pharmaceuticals Acadia is committed to turning scientific promise into meaningful innovation that makes the difference for underserved neurological and rare disease communities around the world.
- to late-stage programs in Alzheimer's disease psychosis and Lewy body dementia psychosis, along with earlier-stage programs that address other underserved patient needs.
Seeking talent near:
Atlanta, GA; Miami, FL; Charlotte, NC; Raleigh, NC; Charleston, SC; Virginia Beach, VA As a Patient Educator, you'll be at the heart of our mission to empower patients and caregivers navigating the challenges of Parkinson's Disease Psychosis (PDP). In this vital role, you'll deliver compassionate, clear, and actionable disease state education—helping individuals understand their condition and explore treatment options, includingNUPLAZID
®. You'll serve as a trusted guide during early patient engagement, bridging the gap between diagnosis and ongoing support. By ensuring a smooth transition to ACADIA Connect and Patient Access Managers (PAMs), you'll help patients access the resources they need for coverage, affordability, and long-term treatment adherence.Key Responsibilities:
Patient Caregiver Support Deliver pre-prescription (pre-NBRx) disease state education to patients and caregivers via small group meetings and presentations to advocacy groups, community-based organizations, and professional societies. Provide information regarding product efficacy, safety, and access support available through ACADIA Connect to patients and/or caregivers who have opted in through various programs. Offer approved educational resources helping patients and caregivers understand their disease and empower them to talk to their doctor about PDP. Distribute approved educational materials to enhance patient and caregiver awareness of PDP and potential treatment withNUPLAZID
®. Build trusting relationships to ensure patients and caregivers feel supported throughout their journey. Access & Coverage Coordination Collaborate with Patient Access Managers (PAMs) to address patient or caregiver questions related to coverage, reimbursement, and affordability. Facilitate the referral and transition process for patients into ACADIA Connect for comprehensive access assistance. Cross-Functional Collaboration Partner primarily with Neurology Sales Specialists and Long-Term Care Sales Specialists to ensure community-based healthcare providers are aware of Patient Educator resource provided by ACADIA. Respond to inquiries generated through patient/caregivers, key customers, community organizations, and/or advocacy events. Collaborate with community-based organizations, advocacy organizations, and professional societies to support patient and caregiver education programs. Education and Program Enhancement Provide feedback and insights to the marketing team to improve patient engagement and educational initiatives.Qualifications:
Bachelor's degree in nursing, social work, psychology, or a related healthcare field; advanced degree preferred. Minimum of 3-5 years of experience in pharma with preferred candidates having experience in patient education, patient navigation, advocacy, or pharmaceutical patient support services. Knowledge of neurology, psychiatry, or movement disorders preferred, experience with Parkinson's Disease or PDP strongly desired. Demonstrated ability to build empathetic and supportive relationships with patients and caregivers. Excellent communication, interpersonal, and active listening skills. Experience collaborating across marketing, patient support services, advocacy, and field-based teams. Familiarity with compliance standards for patient-facing pharmaceutical roles. Ability to meet travel requirements, including driving and overnight stays; air travel as needed.Competencies:
Patient-Centered Focus- Dedicated to improving patient and caregiver experiences. Empathy & Emotional Intelligence
- Skilled at providing compassionate support. Collaboration & Teamwork
- Works effectively across functions and with external partners. Strong Communication
- Clear and effective educator with patients, caregivers, and internal teams. Adaptability & Initiative
- Proactive in meeting evolving patient needs. Privacy, Compliance & Confidentiality
- Consistently safeguards patient health information and adheres to company compliance and privacy standards; exercises discretion in all patient and caregiver interactions.
Physical Requirements:
This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication both in a standard office environment and while working independently from remote locations. Employee must occasionally lift and/or move up to 20 pounds. This position requires the ability to travel independently overnight and/or work after hours as required by travel schedule or business needs. Must reside within the territory (or within 30 miles of its border) and, depending on territory needs, within reasonable proximity to a major airport. Requires eligibility to drive a company vehicle and ability to travel independently by air. Travel may be up to 75% of the time, including occasional after-hours work based on business needs. #LI-REMOTE
#LI-SM1 What we offerUS-based Employees:
Competitive base, bonus, new hire and ongoing equity packages Medical, dental, and vision insurance Employer-paid life, disability, business travel and EAP coverage 401(k) Plan with a fully vested company match 1:1 up to 5% Employee Stock Purchase Plan with a 2-year purchase price lock-in 15+ vacation days 13- 15 paid holidays, including office closure between December 24th and January 1st 10 days of paid sick time Paid parental leave benefit Tuition assistance EEO Statement (US-based Employees): Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in the exact way they are described in job postings.
California Applicants:
Please see Additional Information for California Residents within our Privacy Policy.Canadian Applicants:
Please see Additional Information for Canadian Residents within our Privacy Policy. Applicants in the European Economic Area, Switzerland, theUnited Kingdom, and Serbia:
Please see Additional Information for Individuals in the European Economic Area, Switzerland, the United Kingdom, and Serbia within our Privacy Policy. Notice to Search Firms/Third-Party Recruitment Agencies (Recruiters): The Talent Acquisition team manages the recruitment and employment process for Acadia Pharmaceuticals Inc. ("Acadia"). Acadia does not accept resumes from recruiters or search firms without an executed search agreement in place. Resumes sent to Acadia employees in the absence of an executed search agreement will not obligate Acadia in any way with respect to the future employment of those individuals or potential remuneration to any recruiter or search firm. Candidates should never be submitted directly to our hiring managers or employees.Benefits
- Paid Time Off (PTO)
- Sick Leave
- Financial Aid/Assistance
- 401(k) Plans
Career Insights for Patient Advocate / Navigator
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Scorecard
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What they do
A Patient Advocate or Navigator provides direct assistance to patients at a health care or long term care facility. Guides patients in understanding their options and making important decisions about their treatment plans and medical costs; provides emotional support; and serves as a liaison with health care providers.
$54,878 / year median in North Carolina
+16% projected growth