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NH
New Heights Care Connections LLC
Community Care Navigator
Career Insights for Patient Advocate / Navigator
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Scorecard
Based on Ohio data
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What they do
A Patient Advocate or Navigator provides direct assistance to patients at a health care or long term care facility. Guides patients in understanding their options and making important decisions about their treatment plans and medical costs; provides emotional support; and serves as a liaison with health care providers.
$54,790 / year median in Ohio
+14% projected growth
Job Description
Overview Join our dynamic healthcare team as a Community Care Navigator, where your passion for patient advocacy and community support will make a meaningful difference. In this vital role, you will serve as a bridge between patients and the healthcare system, helping individuals access the services they need to improve their health outcomes. Your energetic approach and compassionate communication skills will empower underserved populations, including those with mental health conditions and co-occurring disorders, to navigate complex healthcare landscapes confidently. This paid position offers an exciting opportunity to contribute to community well-being while developing your expertise in medical coding, case management, and social services. Responsibilities Assist patients in understanding and accessing healthcare services, including behavioral health, pediatrics, and acute care support Conduct intake assessments and coordinate discharge planning to ensure seamless transitions of care Maintain accurate medical records and manage electronic health records (EHR) with precision and confidentiality Educate clients on Medicaid regulations, health insurance options, and patient rights while ensuring compliance with HIPAA guidelines Collaborate with healthcare providers, social workers, and community organizations to develop personalized care plans Support data entry tasks related to client information, service utilization, and case management documentation Communicate effectively with clients from diverse backgrounds, including bilingual populations, to foster trust and engagement Work within healthcare support frameworks to assist individuals with mental health conditions or co-occurring disorders in accessing appropriate resources Skills Proven experience connecting patients with community resources and plan benefits Strong knowledge of medical coding systems such as CPT, ICD-9, ICD-10, and proficiency in electronic health record (EHR) management Background in community health or behavioral health services with experience supporting individuals from underserved communities Excellent client communication skills with the ability to handle sensitive information discreetly while maintaining patient confidentiality under HIPAA regulations Ability to perform detailed data entry accurately and efficiently in fast-paced healthcare settings Familiarity with Medicaid regulations, health insurance processes, discharge planning procedures, and medical records management Experience working with individuals who have mental health conditions or co-occurring disorders is preferred Embark on a rewarding career path where your dedication can transform lives. We are committed to fostering an inclusive environment that values your skills and supports your professional growth. Join us in making healthcare accessible and compassionate for all!