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UnitedHealth Group
Behavioral Health Care Advocate - UM - Remote
Career Insights for Patient Advocate / Navigator
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What they do
A Patient Advocate or Navigator provides direct assistance to patients at a health care or long term care facility. Guides patients in understanding their options and making important decisions about their treatment plans and medical costs; provides emotional support; and serves as a liaison with health care providers.
$54,878 / year median in the U.S.
+16% projected growth
Job Description
- Requisition number:
- 2368388
- Job category:
- Behavioral Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.
- Caring. Connecting. Growing together.
- At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system.
- This position is inbound-queue based, and is fully remote, with a Monday-Friday, 10:30am - 7:00pm CST schedule
- You'll enjoy the flexibility to work remotely
- from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- + Focus on outpatient commercial, Medicaid and Medicare behavioral health services + Conducting outpatient reviews to determine appropriate care + Assessing if member care meets coverage guidelines + Shaping member treatment in partnership with providers to ensure best practices + Administering benefits and reviewing treatment plans You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- + Active, unrestricted, Independent Level Clinician in Psychology, Social Work, Counseling or Marriage or Family Counseling with 2+ years of experience in behavioral health + Active, unrestricted independent licensure in state of residence + 2+ years of experience in a behavioral health setting + Outpatient psychotherapy and community-based treatment experience + Proven MS Office proficiency (Word, Excel, Outlook, Internet) + Distraction-free space in home to use as a home office + Access to high-speed internet (DSL or Cable) •
Preferred Qualifications:
- + 2+ years of demonstrated experience (post licensure) in a related mental health environment including outpatient services + Experience working with EMRs (electronic medical records) + Experience in managed care + Experience conducting clinical review to determine appropriate levels of care + Demonstrated telephonic/office-based experience + Telephone queue experience + Utilization review/management experience •All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Application Deadline:
- This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected.