Care Navigator Spectraforce Technologies United States, Georgia, Atlanta Sep 16, 2026

Position Title:

Care Navigator Work Location:

Remote, GA, Eastern Time Zone It is a remote position but sometimes travel to the office is necessary for meetings: 1100 Circle 75 Parkway SE, Ste 1100, Atlanta, GA 30339. Must reside near this location (no more than 45 minutes). We are hoping this is an acceptable commute.

Assignment Duration:

3 Months Potential to extend or convert

Work Schedule:

M-F 8-5

Work Arrangement:

Remote (occasional onsite meetings required; must reside within 45 minutes of Atlanta office)

Position Summary:

BH Care Management Team Backfill for FTE Care Navigator. Works inpatient and referral queue, outreaches members to offer CM and identify needs, providers resources. Manages a caseload of 90+ members consistently.

Key Responsibilities:

Manage member outreach across three queues: Inpatient, Behavioral Health (BH) Referral, and Disease Management.

Conduct initial and follow-up outreach to members identified through assigned task lists and queue referrals.

Engage members in care management services and, when members agree to participate, coordinate assignment to an appropriate Care Manager.

Manage a caseload of 90+ members while completing an average of 20+ member outreach calls per day.

Consistently achieve a weekly conversion goal of 5 members enrolled into active Care Management services.

Monitor member needs, document outreach activities, and ensure timely follow-up and coordination of care.

Qualification & Experience:

Candidate Requirements

Education/Certification

Required:

Bachelors Degree in Social Work, Psychology or related field

Preferred:

Licensure

Required:

None

Preferred:

Years of experience required: 1 year

Disqualifiers:

Additional qualities to look for: Telephonic outreach experience, Crisis management experience, BH related experience Top 3 must-have hard skills stack-ranked by importance 1 Ability to manage a 90+ member caseload, identify member needs, coordinate services, and transition members into active care management.

2 Experience conducting high-volume outreach, working BH members and conditions, and engaging members in appropriate healthcare services.

3 Proficiency with healthcare case-management/CRM systems, maintaining task queues, documenting outreach, tracking member status, and managing daily productivity/conversion metrics.