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AM
Advanced Medical Management
Field Care Manager
Career Insights for Patient Advocate / Navigator
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Based on New Jersey data
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What they do
A Patient Advocate or Navigator provides direct assistance to patients at a health care or long term care facility. Guides patients in understanding their options and making important decisions about their treatment plans and medical costs; provides emotional support; and serves as a liaison with health care providers.
$55,771 / year median in New Jersey
+18% projected growth
Job Description
AMM is seeking a Field Care Manager (FCM) to support our growing Independent Practice Association (IPA) network across New York. This is a field-based, hybrid role designed for clinically experienced, bilingual professionals who work comfortably at the intersection of patient care, provider engagement, and operational execution. The Field Care Manager will serve as a key liaison between medical practices staff and the IPA, supporting care gap closure, quality improvement, care management workflows, and the sharing of best practices—particularly within Korean-speaking patient populations. This role requires regular in-person visits to practices, with additional remote coordination and administrative work. Key Responsibilities Act as the primary liaison between AMM/IPA leadership and assigned medical practices Support providers and staff in closing care gaps (AWVs, screenings, chronic disease management) Assist with care management coordination and patient outreach efforts Share best practices related to quality metrics, documentation, and clinical workflows Provide in-office support to clinical and front-desk teams as needed Facilitate communication between practices and IPA operations, quality, and data teams Support implementation of value-based care initiatives and performance improvement programs Track progress, surface challenges, and provide feedback from the field Participate in hybrid work activities including reporting, planning, and virtual meetings Qualifications Clinical or medical office background required (RN, MA, PA, or former medical office staff strongly preferred) Fluent in English and Korean (required) Experience in primary care, care coordination, population health, or value-based care preferred Comfortable engaging directly with physicians and practice staff Strong interpersonal, organizational, and communication skills Willingness to travel regularly between practices across the New York metro area Self-directed, reliable, and comfortable working independently in a field-based role Familiarity with EMRs and standard productivity tools (Microsoft/Google)' AMM