Medical Assistant RPM/CCM Care Manager Unity Care AI LLC Tucson, AZ Job Details Part-time | Full-time $19 - $26 an hour 10 hours ago Benefits Paid training Paid holidays Paid time off Flexible schedule Paid sick time Qualifications Personal service client interaction documentation Post-session clinical documentation Chronic disease management Experience working with individuals with chronic illnesses HIPAA Working with geriatric patients Care documentation Working with seniors Attention to detail Medical Assisting Medical assisting Managing patient records Managing patients as a clinical case manager Certified Medical Assistant Geriatrics Client interaction via phone calls Full Job Description About Us Unity Care AI provides remote care management and virtual care coordination services that proactively monitor patients between office visits. Our solutions enhance engagement, prevent complications, and improve outcomes across both chronic and preventive care programs. Job Summary We are seeking compassionate and motivated Certified Medical Assistants to join our virtual care coordination network. This role plays a vital part in supporting patients with multiple chronic conditions by ensuring continuity of care, proactively monitoring health data, and improving long-term health outcomes. Our specialized programs are designed to provide ongoing remote care for patients between their regular provider visits. The goal is to help patients successfully navigate their chronic care programs, prevent complications, and improve their overall quality of life. Responsibilities Conduct structured patient check-ins, enrollment support, and monthly touchpoints per program cadence. Support patient adherence through data review, device reading checks, reminders, and barrier identification. Assist patients with remote program onboarding and basic technology troubleshooting. Document patient interactions, actions taken, and next steps clearly, thoroughly, and consistently within the care platform. Coordinate and route patient-reported alerts or concerns using established protocols and closed-loop handoffs. Maintain strict HIPAA-aware communication and secure handling of all patient information. Contribute to quality improvement by providing practical feedback on documentation standards and software workflows. Required Qualifications Hold an active MA certification. Prior experience handling

RPM/CCM/RTM/BHI

workflows. High level of comfort, patience, and empathy when speaking with senior and geriatric populations telephonically. Consistently strong documentation habits with high attention to detail. Process-driven and self-directed mindset with the ability to independently meet patient outreach timelines. Benefits Paid Sick Time / PTO Workers' Compensation Paid Holidays Training and career development Flexible schedules

Pay:

$19.00 - $26.00 per hour

Work Location:

Hybrid remote in Tucson, AZ 85712