Provides comprehensive pharmaceutical care by accurately dispensing prescriptions, counseling customers on healthcare needs, and maintaining confidentiality and documentation in compliance with regulations.
Key Responsibilities:
Deliver expert advice and develop strategies to meet customer and business needs. Build relationships with stakeholders, monitor progress, and implement improvement opportunities. Ensure excellent customer service by modeling proper techniques and resolving issues promptly. Maintain compliance with company policies, legal standards, and safety protocols, including safety and quality assurance reviews. Administer immunizations and other health programs as per pharmacy regulations. Promote a culture of patient safety, quality care, and transparency by analyzing areas for improvement and implementing corrective actions. Support healthcare compliance initiatives, including billing, HIPAA, and SOP adherence, through audits and process improvements. Foster a respectful, inclusive work environment, demonstrating integrity, accountability, and a focus on customer satisfaction and continuous learning.
Qualifications & Skills:
Bachelor's Degree in Pharmacy or PharmD, with an active pharmacy license. Completion of an ACPE-accredited immunization training program. Strong communication, leadership, and relationship-building skills. Commitment to ethics, compliance, and patient safety. Ability to adapt to organizational changes and support team development.
Key Duties:
Dispensing prescriptions, providing patient counseling, administering immunizations, supporting compliance and safety initiatives, and fostering a patient-centered, ethical work environment.