Pharmacy Technician (Trainee)

Purpose:

This policy describes the job description and qualifications of the Pharmacy Technician Trainee.

Scope:

This policy applies to all personnel and potential applicants applying for the position of Pharmacy Technician Trainee.

Definitions:

Pharmacy Tech Trainee:

Supports the Pharmacist-in-Charge (PIC), Staff Pharmacists, and Administrative Personnel by performing prescription data entry, maintaining customer profiles, completing sales at the drive-thru window and inside POS, helping with OTC needs, maintaining the cleanliness and organization of the pharmacy and ensuring that customers receive their completed orders in a timely and accurate manner.

Policy:

The Pharmacy Tech Trainee must meet the following requirements:

Duties and Responsibilities:

Specific duties will include, but not be limited to: Accessing, inputting, and retrieving information through the Pharmacy's computer network to maintain accurate records Creating accurate prescription labels Obtaining refill authorizations from prescribers Processing and preparing third-party insurance claims Communicating with physicians, patients, and third parties, such as insurers Maintaining accurate patient/ client profiles Providing completed orders to customers Ringing up sales Directing customer calls to the appropriate personnel Stocking shelves Maintaining and cleaning equipment, work areas, and shelves Accepting prescriptions to be filled and ensuring that the pharmacist has the data necessary to fill the orders Performing other clerical tasks as needed Greeting and assisting customers Recordkeeping related to inventories, receipts, purchases, and deliveries Preparing prescription labels Processing medical insurance claims and collecting co-payments Packaging and labeling products under the supervision of a pharmacist Restocking shelves Unpacking and organizing incoming merchandise, including sorting items that require special handling Checking for outdated medications and notifying pharmacists of low inventories Working as a team and communicating clearly Helping customers locate over-the-counter products Handling customer problems/ concerns in a calm manner and referring them to the pharmacist accordingly Notifying the pharmacist of any problems or malfunctions Checking refrigerator and freezer temperatures Properly processing pseudoephedrine sales Promoting teamwork Providing professional services

Skills and Specifications:

Ability to act as a team player Organizational and time management skills Ability to work in a fast-paced environment Ability to multitask Excellent oral and written communication skills Excellent customer service skills Computer skills as necessary to operate Pharmacy management software and other necessary programs Punctuality Knowledge of basic math Telephone skills

Self-motivated Education and Qualifications:

High school diploma or equivalency Must be at least 18 years of age Ability to work a flexible schedule, including weekends Ability to communicate effectively with customers and employees Ability to stand for long periods of time Ability to sit for intermittent periods of time Ability to bend, reach, climb, and squat frequently Ability to type and operate a computer Ability to speak on the telephone Ability to lift, push, or pull a minimum of 40 lbs. Ability to read, write, speak, and understand

English Job Type:

Full-time Pay:

$14.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Employee discount Health insurance Health savings account Paid time off Vision insurance

Education:

High school or equivalent (Preferred)

Work Location:

In person