At Specialty Rx, Inc., our mission is to provide exceptional service guided by our CARE culture — C ommitment, A ccountability, R espect, and E xcellence. The highest priority of each employee is to deliver top-quality service to our customers and colleagues, whether directly or through supporting others. This job description outlines the primary responsibilities through which employees embody our CARE values and contribute to the company's mission of outstanding service. Responsibilities Perform duties assigned by the Data Entry Manager Answer phones and respond to orders, re-orders and general customer inquiries Enter new orders for staff pharmacist review Maintain up-to-date, accurate customer information Generate labels for dispensing Answer phones and respond to order inquiries Clarify orders as needed Handle and resolve client complaints and inquiries in a timely manner Triage incoming faxes by facility/department and in accordance with cutoff times Qualifications Licensed Pharmacy Technician Previous experience in pharmacy LTC pharmacy experience preferred Knowledge of brand name and generic medications Strong attention to detail and organizational skills Moderate to advanced computer skills required Great telephone etiquette a must Frameworks / ECM knowledge a plus High school diploma or equivalent Benefits Health insurance Dental insurance Vision insurance Retirement plan Paid time off Employee Assistance Program EEO Statement , SpecialtyRx, Inc. is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation and gender identity or any other status protected by federal, state, or local law. EO/Minorities/Females/Disabled/Veterans