Pharmacy Technician Specialist Job Type/Hours per Week Full-Time/ 40/Hrs per week Salary Salary depends on education and relevant experience. Hiring Department Retail Pharmacy Location This position is located at the UT Tyler Health Science Center campus. Required Application Materials A single PDF or Word document containing a resume, letter of interest, and a list of the names and contact information for three (3) professional references is required to apply.
Important Instructions:
When prompted to upload your "resume", upload your combined documents as one file. Please do not upload documents to "Cover Letter" or "References". If the required application materials were not uploaded at the "resume" prompt, please withdraw your application, and re-apply to upload your combined documents as one file. Job Summary The Pharmacy Quality and Reconciliation Coordinator is a shared position supporting North Campus Pharmacy and HOPE Pharmacy across both retail and specialty pharmacy operations. This position coordinates quality management, accreditation readiness, regulatory compliance, performance improvement, policy maintenance, and pharmacy claims reconciliation for both locations. The Coordinator serves as a centralized resource for quality documentation, accounts receivable monitoring, payment and remittance reconciliation, audit preparation, corrective and preventive actions (CAPAs), and performance reporting. The position works collaboratively with pharmacy leadership, finance, accounting, payers, pharmacy services administrative organizations (PSAOs), and interdisciplinary teams to support accurate financial reporting, continuous survey readiness, patient safety, and consistent pharmacy operations across both sites. Major Responsibilities/Duties/Critical Tasks Coordinates implementation, maintenance, and continuous improvement of the Pharmacy Quality Management Program (QMP) for North and HOPE retail and specialty pharmacy operations. Supports development of annual quality goals, performance measures, and quality improvement projects in collaboration with pharmacy leadership. Tracks Quality Improvement Projects (QIPs), CAPAs, action plans, responsible parties, target dates, and documented outcomes. Identifies trends, risks, and opportunities for improvement through review of clinical, operational, financial, and patient experience data. Coordinates Quality Management Committee activities, including agendas, supporting materials, meeting minutes, and follow-up of action items. Promotes standardized processes and consistent quality expectations across both pharmacy locations. Required Education/Experience High school diploma or equivalent required. Three (3) years of healthcare, pharmacy, revenue-cycle, claims, quality, compliance, or related experience required. Experience using Microsoft Excel, Word, and other electronic tracking or reporting systems required. A combination of education and experience may be considered. Required Certifications/Licenses Certified Pharmacy Technician (CPhT), Licensed Vocational Nurse (LVN) or Registered Nurse (RN). Active Certified Pharmacy Technician registration in good standing, when applicable to the selected candidate's professional background. Accompanying Knowledge, Skills, Abilities and Competencies Working knowledge of pharmacy operations, claims processing, payment reconciliation, quality management, and healthcare compliance. Ability to interpret aging reports, remittance information, payment records, claim statuses, and performance data. Strong analytical and problem-solving skills, with the ability to identify root causes, trends, and appropriate follow-up actions. Exceptional attention to detail and commitment to accurate documentation. Strong organizational and project-management skills, including the ability to manage multiple priorities, deadlines, locations, and follow-up items. Effective written and verbal communication skills. Ability to work independently while collaborating effectively across departments and pharmacy locations. Ability to handle confidential information with discretion. Proficiency with Microsoft Office Suite, particularly Excel. Ability to learn and effectively use pharmacy management, reconciliation, payer, accreditation, and document-management systems. About The University of Texas at Tyler and UT Tyler Health Science Center The University of Texas at Tyler is part of the prestigious University of Texas System that includes 14 institutions located throughout the state. Founded in 1971, UT Tyler today enrolls 10,000 students and consists of six colleges. Designated an R2 research institution by the Carnegie Classification of Institutions of Higher Education, UT Tyler supports our surrounding region through innovation intended to uplift communities, spearhead sustainability initiatives, preserve ecosystems and support entrepreneurship. UT Tyler has the highest Carnegie classification in East Texas. Providing exceptional patient care, comprehensive education and innovative research, The University of Texas at Tyler Health Science Center and UT Health East Texas combine to serve as the university medical center for Northeast Texas and beyond. For more information, please visit https://www.uttyler.edu/about . Why work for UT Tyler?
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Why Work for UT Tyler? Additional Information The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. This position is security-sensitive and subject to Texas Education Code Section 51.215, which authorizes the employer to obtain criminal history record information. Applicants selected must be able to show proof of eligibility to work in the United States by time of hire. For more information regarding benefits offered by UT Tyler, please visit https://www.uttyler.edu/offices/human-resources/employees/benefits . Clinical Position Requirements Clinical positions may be required to complete a pre-employment health screening, following a contingent job offer, to determine whether they possess the physical capabilities needed to safely fulfill the specific demands of the position. Additionally, clinical positions require compliance with the University's Vaccine Preventable Disease Policy. EEO Statement The University of Texas at Tyler is an Equal Employment Opportunity Employer. To apply, visit https://zahr-prd-candidate-ada.utshare.utsystem.edu/psp/ZAHRPRDADA/EMPLOYEE/UTZ_CG/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=23&JobOpeningId=16210&PostingSeq=1 je-83db477ef7754d5b8cf4feee093c7d7d
