Properly identifies patient, draws blood samples and sends to laboratory for analysis. The Phlebotomist maintains records of tests performed and blood samples taken and may perform waived or moderate complex tests in laboratory setting. High School or equivalent May require Louisiana License as Medical Lab Assistant by LSBME within one year of employment if performing waived or moderate complex testing duties. 1. Productivity Performs an acceptable productivity level without a significant error rate. Identifies patients, collects samples and labels specimens according to established protocol in order to provide optimal sample quality for laboratory. Demonstrates initiative in adapting to changes or unusual circumstances, especially those not covered by written or verbal instructions, in a way that promotes cooperation and minimizes disruption to the working environment. 2. Quality Quality is paramount in all aspects of daily functions and work processes to include routine blood collection, bedside testing, and selected culture collection as necessary in compliance with established policies and procedures in an effort toward ensuring high patient care standards. Combines ethical judgment with technical skill within the policy and legal guidelines of the hospital and laboratory in decision making processes and in the performance of procedures. Uses professional discretion with patient information and maintains confidentiality of patient records. Observes and adheres to all departmental and hospital policies and procedures, and follows all safety, quality assurance and infection control standards. Consistently exhibits a professional manner, appearance, and performance in the approach to job related duties in an effort to maintain high standards in the delivery of quality health care services. Possesses a keen knowledge of job responsibilities with an ongoing effort of continuing education to ensure high quality health care utilizing understanding and respect. That knowledge is also structured to avoid waste through the conservation of all valuable hospital materials in a prudent and efficient manner. Follows standardized procedures and practices in the performance of all types of specimen collection and handling to preserve specimen integrity and validity. If licensed MLA, follows standardized procedures in the performance of waived or moderate complex testing, helps prepare samples for testing and analyzes test results for accuracy, acceptability, and critical limits. 3. Collaboration and Partnership Coordinates, plans, and utilizes time efficiently in an effort to prioritize and organize duties while remaining flexible to meet the needs of the laboratory service customers. Maintains an inventory of supplies in work areas and requests and orders supplies as necessary to ensure efficient departmental operations and avoid duplication of energy and services whenever possible. Establishes and maintains cooperative relationships with patients, physicians, pathologists, staff, and other personnel. 4. Other Duties As Assigned Performs other duties as assigned or requested.