Part-Time Front Desk Receptionist / Chiropractic Assistant Alexander Chiropractic & Wellness San Ramon & Pleasanton, CA Part-Time | $20.00-$21.00 per hour About Alexander Chiropractic & Wellness Alexander Chiropractic & Wellness is a growing, multi-location chiropractic practice committed to providing exceptional patient care in a positive and supportive environment. We are seeking a friendly, energetic, dependable, and flexible Part-Time Front Desk Receptionist / Chiropractic Assistant to join our team. This position will initially be based at our San Ramon office to provide coverage during an employee's maternity leave . Once the employee returns from maternity leave, this position will transition to our Pleasanton office . Because this position is designed to support both locations, applicants must be comfortable working at both San Ramon and Pleasanton and must be available for the schedules listed below.

Work Schedule:

Initial Schedule - San Ramon During maternity leave coverage:

Monday-Thursday:

2:15 PM-6:15 PM Approximately 16 hours per week After Maternity Leave - Pleasanton Once maternity leave coverage ends, the position will transition to:

Monday & Friday:

10:00 AM-1:00

PM Tuesday, Wednesday & Thursday:

2:45 PM-6:15 PM Approximately 16.5 hours per week Applicants must be available for all of the days and hours listed above and willing to transition from the San Ramon office to the Pleasanton office. Flexibility is important. There may also be opportunities or occasional requests for additional hours, training, or coverage at another Alexander Chiropractic & Wellness location.

Compensation Starting pay:

$20.00 per hour After successful completion of the initial 90-day training and introductory period , employees who are meeting the expectations of the position may be eligible for an increase of up to $21.00 per hour , based on performance and management approval. Job ResponsibilitiesPatient Interaction & Front Desk Greet and check in patients with excellent customer service Answer incoming phone calls and schedule patient appointments Check patients in and out using ChiroTouch Collect patient payments and process transactions accurately Assist patients with paperwork and new patient forms Help explain insurance benefits, coverage, and patient financial responsibilities Schedule new patient and follow-up appointments Ensure patients have upcoming appointments scheduled Respond to patient questions and route messages appropriately Convert new patient inquiries received by phone, email, or text into scheduled appointments Follow up with patients regarding missed or delayed appointments Reconfirm appointments when necessary Maintain a warm, welcoming, and professional environment for patients Administrative Responsibilities Enter and maintain accurate patient information in ChiroTouch Update patient contact and insurance information Document appointment changes, cancellations, and patient status updates Assist with insurance verification Enter payments and other patient information accurately Assist with patient billing and administrative tasks as trained Run end-of-day reports and assist with daily close-out procedures Prepare deposits as needed Scan, copy, fax, and handle office mail Maintain an organized front desk and reception area Assist with promotional materials and office displays Monitor internal office communications Perform additional administrative and office duties as needed What We're Looking For The ideal candidate is: Friendly, outgoing, and comfortable interacting with patients Dependable and punctual Professional with excellent customer service and communication skills Comfortable answering phones and speaking with patients Organized and detail-oriented Able to multitask in a fast-paced environment Comfortable learning new computer programs and office systems Self-motivated and able to work independently once fully trained Receptive to training, coaching, and feedback Proactive and willing to help where needed Flexible with scheduling and work location Team-oriented and comfortable working with doctors and coworkers Willing and able to work at both the San Ramon and Pleasanton offices Able to provide reliable transportation between locations Preferred Qualifications Previous experience in any of the following is helpful but not required : Chiropractic, medical, dental, or other healthcare office Front desk or receptionist position Customer service ChiroTouch software Insurance verification or authorizations Medical or chiropractic billing Patient scheduling Bilingual in Spanish We are willing to train a motivated candidate who has the right personality, dependability, work ethic, and customer service skills. Training New employees will participate in a structured 30/60/90-day training and introductory period .

Training may include:

ChiroTouch Patient scheduling Check-in and check-out procedures Front desk operations Phone procedures Patient payments and ledgers Insurance verification New patient procedures HIPAA and required compliance training Back-office procedures and therapies, as applicable As training progresses, the employee will be expected to become increasingly confident and independent in their responsibilities. Once fully trained, there may be shifts when the employee is expected to work independently without another front desk team member present . Additional Position Expectations Alexander Chiropractic & Wellness is a multi-location practice, and flexibility is an important part of this position . The employee must be willing to work at both the San Ramon and Pleasanton offices and may occasionally be asked to assist at another ACW location for training, meetings, or coverage. Employees are also expected to attend required team and company training meetings, which may take place at another ACW location. The duties listed in this posting are intended to describe the general responsibilities of the position and are not an exhaustive list. Additional responsibilities may be assigned as needed, and duties may evolve based on the needs of the office and Alexander Chiropractic & Wellness. Benefits On-the-job training Opportunities for growth and cross-training Paid sick time Mileage reimbursement for eligible business travel between work locations, when applicable

Work Location:

In person - San Ramon and Pleasanton, CA If you are a friendly, dependable person who enjoys helping others and are looking for a part-time position where you can become an important part of a healthcare team, we would love to hear from you! Please apply through Indeed with your resume and current availability.

Pay:

From $20.00 per hour Expected hours: 16.0 per week

Work Location:

In person