Overview Join our dynamic healthcare team as a Chiropractic Assistant/Receptionist, where your energy and dedication will play a vital role in delivering exceptional patient care and seamless clinic operations. This exciting position combines front desk responsibilities with clinical support, offering a rewarding environment for motivated individuals eager to make a positive impact. You will be the friendly face and efficient organizer that keeps our practice running smoothly, ensuring patients feel welcomed, cared for, and confident in their healthcare journey. Duties Greet patients warmly, verify insurance coverage, and assist with patient intake processes using electronic health records (EHR) systems such as Chirotouch. Schedule appointments efficiently utilizing medical scheduling software and manage multi-line phone systems with professionalism and courtesy. Verify insurance benefits, perform insurance verification, and handle medical billing and collections accurately in compliance with HIPAA regulations. Maintain and update patient records, review documentation for accuracy, and ensure compliance with clinical confidentiality policies. Assist chiropractors with clinical tasks such as preparing treatment rooms, managing care plans, and supporting documentation review for medical records. Handle administrative duties including filing, data entry (10 key typing), and managing electronic health records (EHR) management systems. Provide excellent customer service by addressing patient inquiries via phone or in person while demonstrating strong phone etiquette and professional communication skills. Skills Proven experience in medical office management or clinical administrative support within a chiropractic or dental clinic setting. Proficiency with EMR/EHR systems such as Chirotouch Ability to perform insurance verification, documentation review, and handle medical collection processes effectively. Excellent computer skills with Microsoft Office suite (Word, Excel) along with familiarity with office equipment like multi-line phones and fax machines. Bilingual abilities are highly desirable to serve diverse patient populations effectively. Exceptional organizational skills combined with clerical experience such as filing, data entry, and managing electronic health records (EHR). Knowledge of HIPAA compliance standards to ensure patient confidentiality at all times. Experience working in hospital or clinic environments is preferred to understand clinical workflows and healthcare regulations. Join us to be part of a vibrant team committed to delivering outstanding chiropractic care through professionalism, compassion, and efficiency!
Pay:
$19.00 - $27.53 per hour
Benefits:
401(k) 401(k) matching Life insurance Paid time off