Position Summary Adisi Health Center, a cash-pay chiropractic and specialty wellness clinic in Hinsdale, IL, is hiring a Receptionist / Chiropractic Assistant. This is a hybrid front-desk and clinical support role: you'll be the first point of contact for patients and leads, help run in-office therapies alongside Dr. Petzel, guide patients through pricing and membership decisions, and keep the practice's social media presence active. It's a great fit for someone who likes variety, is comfortable talking about money with patients, and wants ownership over how the front of the practice runs. Key ResponsibilitiesTherapy & Patient Care Support Assist Dr. Petzel with in-office therapies, including Storz Shockwave, Winback TECAR, Storz Magnetolith EMTT, and LightForce Class IV laser Prepare treatment rooms and patients for sessions, and run modalities under Dr. Petzel's supervision once trained Track each patient's progress against their treatment protocol (e.g. 6-Week Intensive, 10-Week Complete) and flag when a package is running low Financial Plans & Membership Enrollment Walk new and existing patients through pricing options: single sessions, treatment bundles (like the shockwave 6-pack), and wellness memberships (Maintenance, Recovery, Elite) Present the value of committing to a full protocol versus paying session-by-session Process payments, set up payment plans, and track membership renewals and expirations Confidently handle financial conversations and objections without being pushy Lead Response Contact new leads (web inquiries, calls, missed-call text-backs) as soon as they come in, ideally within minutes Book new patient evaluations quickly and follow up with leads who haven't yet scheduled Keep lead and patient records current in the practice's CRM and scheduling system Social Media & Content Support Edit photos and video clips captured in the office (patient testimonials, treatment demos, before/afters with consent) into polished social media posts Help maintain a regular posting schedule across the practice's social channels Respond to comments and DMs in the practice's voice, escalating anything sensitive to Dr. Petzel Qualifications & Skills Prior experience in a chiropractic, physical therapy, or medical office is a plus, but not required — willingness to learn hands-on modalities matters more Comfortable having financial conversations with patients; confident presenting pricing and memberships without being pushy Strong sense of urgency — understands that a lead contacted in minutes converts very differently than one contacted the next day Basic comfort editing photos/video on a phone or with simple tools (e.g. Canva, CapCut, native phone editors); no professional editing background required Organized and detail-oriented; able to juggle front-desk duties, patient care support, and follow-up tasks in the same shift Comfortable learning practice software (EHR/scheduling and CRM tools) Warm, patient-first communication style, both in person and by phone/text

Pay:

$18.00 - $23.00 per hour Expected hours: No less than 20.0 per week

Work Location:

In person