A Physical Therapy Assistant assists physical therapists to help patients with disabling injuries or conditions improve their range of motion and manage their pain. Helps patients learn exercises and teaches them to use therapeutic equipment. Works in the office of a physical therapist or in a healthcare facility.
Starting between $17.00-$18.00 per hour, with opportunities to earn performance bonuses
Schedule:
Full time
Location:
In person This Is More Than a Front Desk Position We are looking for a warm, organized, dependable person who can help create an incredible experience for every patient who walks through our doors. You will be the first voice patients hear, the first face they see, and the person who helps them feel cared for from the moment they contact our office. This role is perfect for someone who loves people, communicates confidently, follows systems, and takes pride in doing the small things extremely well. What You Will Be Responsible For Welcoming every patient with energy, professionalism, and genuine care Answering calls, responding to questions, and scheduling appointments Following up with new leads quickly and helping them take the next step Managing the patient schedule and keeping the office flowing efficiently Tracking leads, appointments, show rates, and patient conversions Maintaining accurate patient records and office documentation Collecting payments and supporting daily administrative responsibilities Communicating clearly with the doctor and the rest of the team Helping patients stay committed to their appointments and care plans Protecting the patient experience by noticing and solving problems early New leads require consistent follow up, including calls, text messages, tracking, and accountability. The goal is not simply booking appointments. The goal is helping those patients show up and begin care. You Will Thrive Here When You Love helping people and making them feel comfortable Take ownership without needing to be reminded constantly Stay calm, positive, and professional when the office gets busy Communicate clearly in person, over the phone, and through text Follow systems while also using good judgment Pay close attention to details and complete what you start Enjoy being measured by results and improving your performance Are dependable, coachable, and willing to learn Have basic computer skills, including Microsoft Excel Want to grow with a team that cares deeply about its patients This Position May Not Be Right for You When You Frequently arrive late or miss work Avoid phone calls or patient conversations Need constant supervision to complete basic responsibilities Become defensive when receiving feedback Prefer a slow environment with very little accountability See this as just another receptionist position What We Offer A supportive and mission driven team environment Paid training and ongoing coaching Opportunities for professional growth Performance based bonus opportunities Health insurance Paid time off 401(k) with company matching Employee discounts Referral program The opportunity to make a meaningful impact on people's health Our Mission We do not simply want more appointments on the schedule. We want more people receiving the care they need. The right person for this role understands that every phone call, follow up message, and patient interaction can change someone's life. How to Apply Please submit your resume and answer the following question: Tell us about a time you took ownership of a problem without waiting for someone else to solve it.
Pay:
$17.00 - $18.00 per hour
Benefits:
401(k) matching Employee discount Health insurance Life insurance On-the-job training Paid time off Paid training Referral program
