Overview:

The Check-Out Chiropractic Assistant serves as the "Boss of Tomorrow" in our office. This role focuses on patient accounts, financial coordination, scheduling, and ensuring patients leave with a clear plan and excellent experience.

Key Responsibilities:

Patient Check-Out & Experience Check out patients after appointments and ensure a smooth exit process Clearly explain next steps, care plans, and upcoming visits Help patients feel confident and informed about their treatment plans Scheduling & Coordination Schedule future visits, consultations, and follow-ups Reschedule missed appointments and maintain accurate schedules Coordinate care plans and map out patient appointments Financial & Administrative Duties Manage patient accounts and enter transactions Collect payments (services, plans, retail products) Set up and explain financial agreements and payment plans Verify and interpret insurance coverage (BCBS, UHC/Optum, Aetna, Medicare) Assist with basic insurance-related questions Prepare and process daily financial reports and deposits Communication & Office Support Answer incoming calls and assist patients with questions Communicate with doctors regarding patient care plans and needs Promote workshops, events, and office initiatives Patient Engagement Support patient recognition programs (Patient of the Week, etc.) Manage testimonials and patient feedback Encourage participation in workshops and wellness programs Build rapport with patients. You're not just a transaction; you're the last impression they have before they leave. Daily & Weekly Tasks Balance and reconcile daily income Prepare end-of-day financial reports and documentation Track patient visit metrics and collections Assist with weekly reporting and team meetings Review and maintain accurate patient account records Qualifications Strong communication and customer service skills Comfortable discussing finances and payment options with patients Highly organized with strong attention to detail Ability to multitask in a fast-paced environment Basic computer and administrative skills Previous front desk, billing, or healthcare experience preferred

Approximate Schedule :

Monday 7:30AM-11:30AM | 2:00PM

• 6:30PM Tuesdays 7:30AM-11:30AM | 1:30PM
• 6:30PM
• Trainings from 1:30-2:30PM
• Wednesday 7:30AM-11:30AM | 2:00PM
• 6:30PM Thursday 10:00AM
• 12:00PM | 1:00PM
• 6:30PM
• Team Training at 10AM-12PM
• Friday 7:30AM-11:30AM |

CLOSED Office Closed:

New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, and Christmas day Benefits

• Paid time off
• Chiropractic care
• Health plan
• Bonus opportunities
• Retirement plan

Pay:

$20.00

• $25.

00 per hour

Work Location:

In person