Ophthalmology Front Desk Receptionist Kaufman Eye Institute Wesley Chapel, FL Job Details Full-time 3 days ago Benefits Health insurance Dental insurance Paid time off Qualifications Medical office experience Full Job Description We are seeking a competent, conscientious, service-oriented individual with strong character to assist with Front Desk duties. This individual may float between our Wesley Chapel/Zephyrhills locations but be primarily based in Wesley Chapel, they will assist in doing check-in/out patients with a smile and perform billing/scheduling/telephone related functions they will also perform other duties as assigned. He/She will work under the direction of the Office's Coordinator and the Practice Administrator. Medical experience is required. Check-in
- Greet and arrive all patients in a courteous manner.
- Ensure patients complete the required documentation and their information (insurance, demographic, etc) is current.
- Enter appropriate data into PM/EMR system.
- Collect any patient co-payments and balances. Check-out
- Collect any co-insurance or balances not collected during check-in.
- Schedule follow-up appointments. Scheduling
- Schedule office appointments and if applicable surgery facility procedures.
- Request PCP or referring doctor, authorization, office notes, and diagnosis codes related to the procedure(s).
- Respond to requests for medical records or other forms to be completed by providers.
- Recommend actions and strategies to improve patient access. Additional Billing/Telephone
- Patient registration if scheduling new patient.
- Reconcile daily charges and payments received; and prepare daily bank deposit.
- Assist in collection efforts.
- Triage incoming phone calls in an effective manner.
Tuesday-Saturday and a off a week day.
Administrative Duties:
Scheduling Answering and routing phone calls Greeting visitors
Setting:
Medical Benefit Conditions:
Waiting period may apply Only full-time employees eligible This Company Describes Its Culture as: People-oriented
- supportive and fairness-focused Team-oriented
- cooperative and collaborative
Work Remotely No Job Type:
Full-time Benefits:
Dental insurance Health insurance Paid time off
Medical Specialty:
Ophthalmology Experience:
medical office: 1 year (Required)
Work Location:
In person