Receptionist

• Endocrinology
• Full Time MercyOne
• 3.

4 Bettendorf, IA Job Details Full-time 5 hours ago Benefits Vision insurance Qualifications Customer communication BLS Certification English High school diploma or GED Healthcare privacy protection

Full Job Description Employment Type:

Full time

Shift:

Day Shift Description:

Job Title:

Clinic Receptionist Summary:

The Receptionist greets and welcomes patients and visitors tothe clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible formanaging the front desk responsibilities including maintaining patientflow; schedulingappointments; appropriately handling phonecalls; validating insuranceeligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment.

Hours:

Full Time 36 hours/week

Job Duties:

Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies. Answer phone calls and direct them appropriately. Schedule appointments according to office guidelines. Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts. Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

General Requirements:

High school diploma or equivalent required. Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire. Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire. Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties. Must maintain a high degree of confidentiality when dealing with patient information. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. Colleaguesof MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to youat MercyOne HealthSystem's circle of care. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.