Job Title:

Nurse Navigator Schedule:

Full-Time | Monday - Friday, 8:00 AM - 5:00

PM Reports To:

Office Manager Position Summary:

Provide leadership, coordination, and oversight for effective delivery of subspecialty care to patients in the outpatient Urology clinic. Serve as a single point of contact for patients and/or family members for the purpose of effectively communicating the patient's plan of care and coordinate care with the physicians and members of the healthcare team.

Key Responsibilities:

As a primary advocate for the patient after initial diagnosis, ensures that the patient and family understand the diagnoses, treatment strategy and recommended plan of care and resources available until the patient has sufficient knowledge and resources to self-direct care. Empowers patient/family to communicate concerns, preferences and priorities to their healthcare team. Facilitates the entry of patients into the program and coordinates their care. Follows the patient throughout the continuum of care services, including guiding the patient and care team through the transitions of care. Working in conjunction with the patient's physician(s) and team, establishes a coordinated plan of care with goals, interventions and treatment plans based on the patient's needs, preferences, beliefs and values. Coordinates resources based on patient needs, insurance coverage and community programs. May identify gaps in care or services, problems with procedures or policies, and intervenes to improve them in collaboration with the care team. Assesses the educational needs of the patient and caregivers. Effectively translates and communicates clinical information to the patient. Provides clinical education about diagnosis, treatment, side effects and post-treatment care. Provides necessary education and information on available options, facilitates the informed shared decision making process and realistic goal setting in order to empower the patient /caregiver to actively participate in their plan of care. Coordinates the patient's care and serves as an essential liaison between the care team and communicating with the multidisciplinary team (physicians, nurses, etc) as needed on behalf of the patient. Facilitates patient appointments, communication with the physicians, and support services. Identifies and addresses the clinical and service delivery barriers to care. Participates in quality improvement initiatives, collects data regarding performance measures, understands and utilizes the Performance Improvement process, and makes recommendations for process improvement initiatives. Assumes responsibility for own professional growth by attending continuing education classes, seminars and reading professional journals. In consultation with other members of the healthcare team, promote awareness of clinical trials as appropriate. Support the timely scheduling of appointments, diagnostic testing, and procedures Perform other tasks as needed or directed by management.

Qualifications:

Education & Experience:

High school diploma or equivalent required. RN required. Experience working with Allscripts PM and EHR preferred. Familiarity with Providerflow or similar fax management systems is a plus.

Skills:

Excellent verbal and written communication skills. Strong attention to detail and organizational skills. Ability to manage multiple tasks in a fast-paced environment. Proficient in basic computer applications, including Microsoft Office.

Work Environment:

Standard office and clinical environment. Must be able to be active and mobile for an eight hour period. Occasional lifting of office supplies or materials up to 20 lbs may be required.

Compensation & Benefits:

Competitive pay based on experience Health, dental, and vision insurance Company-paid life and disability insurance 401(k) with company match Paid time off and holidays

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Parental leave Referral program Vision insurance

License/Certification:

RN License (Required)

Work Location:

In person