Prima CARE - Hospice Program Director

NEW PROGRAM DEVELOPMENT & OPERATIONS

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FALL RIVER / SOUTHEASTERN MASSACHUSETTS

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FULL-TIME THE OPPORTUNITY

Prima CARE, P.C., an established multispecialty healthcare organization serving Southeastern Massachusetts and Rhode Island, is seeking a skilled and compassionate Hospice Program Director to build and lead a new hospice service line. This leader will guide the program from startup and regulatory readiness through launch, growth, and day-to-day operations, working closely with physician and executive leadership.

KEY RESPONSIBILITIES

• Lead program startup, implementation timelines, policies, workflows, vendor selection, and operational readiness.
• Coordinate Massachusetts licensing, Medicare certification, survey preparation, and ongoing regulatory compliance with appropriate internal and external partners.
• Build and supervise an interdisciplinary hospice team; establish staffing plans, training, scheduling, on-call coverage, and accountability.
• Partner with the Hospice Medical Director and clinical leaders to ensure compassionate, coordinated, patient- and family-centered end-of-life care.
• Oversee quality improvement, patient safety, documentation standards, hospice eligibility processes, and required quality reporting.
• Develop and manage budgets along with Prima CARE's CFO, financial forecasts, utilization, staffing productivity, and performance dashboards in partnership with finance and billing teams.
• Establish referral relationships with Prima CARE providers, hospitals, skilled nursing facilities, and community partners while supporting ethical, patient-choice-centered growth.
• Present regular progress, compliance, clinical quality, and operational performance updates to executive leadership.

REQUIRED QUALIFICATIONS

• Bachelor's degree in nursing, healthcare administration, public health, or a related field.
• At least five years of progressive experience in hospice, palliative care, home health, or related healthcare operations, including meaningful leadership responsibility.
• Working knowledge of Medicare hospice requirements, interdisciplinary care delivery, regulatory compliance, and reimbursement.
• Demonstrated ability to lead teams, manage budgets, develop processes, and collaborate effectively with physicians and executives.
• Excellent communication, organizational, problem-solving, and compassionate leadership skills.

STRONGLY PREFERRED

• Hands-on experience opening, certifying, expanding, or operating a Medicare-certified hospice program.
• Prior service as a Hospice Administrator, Executive Director, Director of Operations, or similar hospice leader.
• Familiarity with Massachusetts licensing and regional referral networks; hospice survey and quality improvement experience.
• Active Massachusetts RN license if assigned duties that require RN licensure.

WHY PRIMA CARE?

Help shape a new program within an established, physician-led organization. This is an opportunity to recruit your team, establish a culture of excellence, and deliver meaningful support to patients and families across our community. APPLY Submit a resume and cover letter highlighting hospice leadership, startup experience, and program development accomplishments to Sharon Smith at ssmith@prima-care.com. Compensation will be commensurate with qualifications and experience.

Pay:

$63,900.00 - $77,100.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Family leave Health insurance Health savings account Life insurance Paid time off Pet insurance Referral program Vision insurance

Work Location:

In person