Job Overview Capital Women's Care provides total women's healthcare at the highest medical and ethical standards. This is a great opportunity to join one of the best OB/GYN practices in the area and a dynamic team. Capital Women's Care is a 150+ group of OB/GYNs located throughout Greater Washington, DC, Northern Virginia and Maryland. The OB/GYN Triage Nurse serves as a key clinical liaison between patients and providers, supporting high-quality, compassionate care across our women's health practice. This role is responsible for triaging patient concerns, coordinating care, and providing clinical guidance in collaboration with providers. The Triage Nurse plays an essential role in patient communication, care coordination, and documentation while ensuring a positive patient experience. Responsibilities Perform initial clinical assessments to evaluate patient concerns and determine urgency of care. Collaborate closely with providers to support timely and appropriate clinical interventions. Provide clinical guidance, education, and follow-up to patients via phone and patient portal. Maintain accurate, thorough, and timely documentation in the electronic health record (EHR). Support continuity of care through effective communication and care coordination.

Primary Duties:

Document patient interactions, assessments, and care plans accurately in the EHR. Assist providers with in-office examinations and procedures while promoting patient comfort and safety. Educate patients on reproductive health, prenatal care, contraception, and treatment plans. Follow up with patients regarding test results, provider recommendations, and next steps. Respond to patient calls, patient portal messages, and clinical inquiries in a professional and timely manner. Contact OB patients who miss scheduled appointments and provide education on the importance of follow-up care. Prepare and maintain exam rooms and equipment in accordance with infection control standards. Coordinate scheduling for patient visits, follow-ups, and procedures. Work collaboratively with clinical and administrative team members to support efficient clinic operations.

Knowledge, Skills, and Abilities:

Strong knowledge of medical terminology. Knowledge of patient care techniques, administering injections, drawing blood, taking vitals and performing basic lab tests. Knowledge of sterilization processes. Ability to manage multiple tasks efficiently in a fast-paced environment. Customer service skills in handling patient questions and concerns with professionalism, empathy and patience. Excellent communication and interpersonal skills. Ability to handle unexpected situations calmly and problem-solving patient concerns or conflicts. Ability to collaborate in a team environment. Requirements Licensed Practical Nurse (LPN) license required; Registered Nurse (RN) license preferred. Minimum of three (3) years of nursing experience in an obstetrics/gynecology setting (hospital or outpatient office Ob/Gyn patient triage experience preferred. Work Schedule Monday - Friday, 8:00am to 5:00pm

In-person Equal Opportunity Employment:

CWC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status. If you are selected for further consideration, you will be subject to a background investigation and drug screening. Flu vaccination is a required condition of employment. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions . This job description has been approved by all levels of management.

Job Type:

Full-time Pay:

$29.00 - $32.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid sick time Paid time off Pet insurance Retirement plan Vision insurance

Work Location:

In person