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Fulton Commons Care Center

Evening Receptionist Nursing Home

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Job Description

Fulton Commons Care Center is hiring an experienced part-time Receptionist for 4:00PM to 9:00PM Monday - Friday for our Skilled Nursing Facility.
Pay Range:
$18.00 - $20.00 per hour
Position Overview:
We are currently seeking a Receptionist to welcome visitors, residents, and family members with a friendly and helpful attitude. The Receptionist provides information about the facility's services, visiting hours, and relevant policies.
Receptionist Responsibilities Include:
Greeting and Assisting Visitors:
Welcoming visitors, residents, and family members with a friendly and helpful attitude. Providing information about the nursing home's services, visiting hours, and relevant policies.
Answering Phones and Managing Inquiries:
Handling incoming phone calls, taking messages, and directing calls to the appropriate staff members or departments. Addressing inquiries about the facility, resident status, and general information.
Check-in and Check-out Procedures:
Managing the sign-in and sign-out process for visitors, ensuring they follow the established protocols.
Mail and Package Handling:
Receiving, sorting, and distributing incoming mail and packages. Arranging outgoing mail and packages for pickup or delivery.
Emergency Response:
Being prepared to handle emergency situations, such as contacting emergency services or notifying appropriate staff in case of an emergency or security concern. Coordinating with
Staff and Residents:
Communicating with nursing home staff, including nurses, caregivers, and administrators, to ensure effective coordination of activities and information.
Maintaining Reception Area:
Keeping the reception area clean, organized, and presentable. Ensuring that reading materials and other amenities for visitors are readily available.
Crisis Management:
Being prepared to handle difficult or upset visitors in a professional and empathetic manner. Adherence to
Policies and Regulations :
Ensuring compliance with nursing home policies, safety guidelines, and relevant regulations.
Training and Orientation:
Assisting new employees or volunteers with orientation to the nursing home and explaining receptionist procedures and protocols.
Receptionist's Skills & Qualifications:
Experience with hospitality, seniors, health care and service delivery preferred. Customer Service/Hospitality background preferred. Strong communication skills required. Ability to work well with others in a fast-paced dynamic environment. What you can expect from us: Professional Growth & Stability Weekly Pay Innovative Training Programs & much more! Smooth application process! Online Applications available for your convenience! Submit your application for this Receptionist position today and your personal recruiter will reach out to you.
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